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CustomersSara Cartwright PhD

Sara Cartwright PhD

kitty54@yahoo.com
Tickets35Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.96507530Order arrived damagedSara Cartwright PhDKaela FriesenMay 24, 2026, 12:50 PM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.20299706Store experience feedbackSara Cartwright PhDJacklyn DareMar 21, 2026, 2:47 PM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.15553698Store experience feedbackSara Cartwright PhDMr. Lonie HudsonMar 2, 2026, 8:08 AM
4/5Resolved the issue. Wish the agent had offered a discount on the next order given the hassle.12359783Refund not receivedSara Cartwright PhDMr. Lonie HudsonFeb 4, 2026, 5:49 AM
1/5Discount code didn't work, agent blamed me for entering it wrong. It was their typo.65812457Refund not receivedSara Cartwright PhDTommy KuvalisDec 27, 2025, 10:16 AM
2/5Got brushed off when I asked about the damaged shipment.07595796Address change after shippingSara Cartwright PhDChaz RennerAug 3, 2025, 11:41 AM
2/5Welcome email had broken links.11305122Order arrived damagedSara Cartwright PhDKatrina JohnsJul 25, 2025, 9:34 PM
5/5Returned three items from one order with one label. Brilliant.08137885Missing items in shipmentSara Cartwright PhDKatrina JohnsJul 23, 2025, 8:31 AM
9/11Bloom understands what a beauty customer actually wants.31116129Item authenticity concernSara Cartwright PhDMiss Amber Hintz Sr.Jul 12, 2025, 4:50 AM
1/5I will never recommend this brand again. Truly terrible support.98515063Wholesale order questionSara Cartwright PhDEula McKenzieJul 2, 2025, 6:38 AM
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Properties

Customer
Name
Sara Cartwright PhD
Email
kitty54@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
dry
Loyalty points
14,434
Lifetime spend
4,433
Last purchase
Mar 19, 2026
Skin tone
deep
Foundation shade
18N
Skin concerns
—
Allergies / restrictions
paraben-free, sulfate-free
Favorite brands
Estée Lauder, Olaplex, Diptyque, Dior
YTD spend
1,557
App installed
Yes
App last opened
Apr 27, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
62
Total orders
—
Preferred category
—
Tickets
Tickets
35
Last seen
May 22, 2026
Responses
Avg rating
3.80