Nathaniel Franecki
bud_miller@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 76607892App crashes at checkout | Nathaniel Franecki |  Chaz Renner | Apr 22, 2026, 5:14 PM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 14776107BOPIS order cancelled at store | Nathaniel Franecki |  Steve O'Conner | Apr 9, 2026, 9:57 PM |
| 2/5 | App kept asking for the same info on different screens. | 69874935Store experience feedback | Nathaniel Franecki |  Julie Hodkiewicz | Mar 20, 2026, 6:06 PM |
| 1/5 | I will never recommend this brand again. Truly terrible support. | 80990574Allergic reaction concern | Nathaniel Franecki |  Tommy Kuvalis | Feb 26, 2026, 7:09 PM |
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 99298823BOPIS pickup not ready | Nathaniel Franecki |  Lily Raynor | Aug 26, 2025, 5:31 AM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 93845278Wrong shade sent | Nathaniel Franecki |  Katrina Johns | Aug 22, 2025, 9:24 PM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 18432532Lost package follow-up | Nathaniel Franecki |  Garth Dooley | Aug 1, 2025, 11:42 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 03927282Where is my order? | Nathaniel Franecki |  Kaela Friesen | Jul 25, 2025, 3:52 PM |
| 3/5 | Resolved after a long wait. Process needs streamlining. | 03357618Birthday gift not received | Nathaniel Franecki |  Mr. Skyla Trantow | Jul 18, 2025, 4:31 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 78759014Gift card balance question | Nathaniel Franecki |  Eula McKenzie | Jul 16, 2025, 3:59 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 26913792Missing samples in order | Nathaniel Franecki | Lily Raynor | Jul 16, 2025, 1:19 AM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 29003639Gift card balance question | Nathaniel Franecki | Steve O'Conner | Jun 7, 2025, 5:45 PM |
| 5/5 | I want a true virtual Beauty Advisor consultation built in. | 80596064App login problem | Nathaniel Franecki | Garth Dooley | Jun 6, 2025, 4:57 AM |