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CustomersPetra Bogisich

Petra Bogisich

van_kertzmann48@yahoo.com
Tickets30Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Insider status was downgraded incorrectly and no one will fix it.07280269Cancel subscription / Auto-replenishPetra BogisichJulie HodkiewiczApr 14, 2026, 12:25 PM
4/11Customer service made me feel like I was being scammed for filing a return.81734224Question about product ingredientsPetra BogisichMr. Cade SengerMar 17, 2026, 12:20 PM
5/5Returned three items from one order with one label. Brilliant.22374381Refund not receivedPetra BogisichChaz RennerFeb 17, 2026, 5:51 AM
5/5Got my address updated mid-shipment in under a minute.64203564Influencer code not workingPetra BogisichMr. Skyla TrantowOct 15, 2025, 3:51 PM
3/5Solved the problem after I had to repeat my issue twice.98276068App login problemPetra BogisichMr. Lonie HudsonOct 10, 2025, 6:58 PM
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.81738913Birthday gift not receivedPetra BogisichKaela FriesenOct 8, 2025, 1:30 PM
4/5Good support, just the points didn't post automatically — had to ask.16677358BOPIS order cancelled at storePetra BogisichJulie HodkiewiczAug 31, 2025, 6:40 AM
4/5Got my refund eventually. Communication could have been a touch clearer.22374589Shipping cost questionPetra BogisichEula McKenzieAug 17, 2025, 9:38 PM
3/5Three chats, two different answers, finally got resolved.18631963Missing items in shipmentPetra BogisichJacklyn DareAug 15, 2025, 2:01 AM
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Properties

Customer
Name
Petra Bogisich
Email
van_kertzmann48@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
12,033
Lifetime spend
106
Last purchase
May 9, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
fine-lines, dark-circles
Allergies / restrictions
—
Favorite brands
Tatcha
YTD spend
2,062
App installed
No
App last opened
—
Email subscribed
No
Marketing segment
new-customer
Last purchase amount
18
Total orders
3
Preferred category
skincare
Tickets
Tickets
30
Last seen
May 22, 2026
Responses
Avg rating
3.78