Petra Bogisich
van_kertzmann48@yahoo.com
Showing 1 - 30 of 30
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 99034744 | Pro discount enrollment | Open | Low | — | Chat | — | - | —Skipped | — | — | — | May 22, 2026 | - | ||
| 65405366 | Lost package follow-up | Solved | High | — | Chat | appshippingvip | 6h | ○Sent, no reply | — | — | — | May 6, 2026 | - | ||
| 55822664 | Influencer code not working | Solved | Normal | — | bopisvip | 7h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |||
| 07280269 | Cancel subscription / Auto-replenish | Closed | Urgent | — | Chat | shade-matchfragrance | 4d 14h | ●Responded | 1/5 | — | — | Apr 8, 2026 | Apr 19, 2026 | ||
| 89304817 | Discount code not working | Solved | Normal | — | — | 3h | ⊘Not fired | — | — | — | Mar 20, 2026 | - | |||
| 56604419 | Restock alert for backorder | Open | Low | — | — | - | —Skipped | — | — | — | Mar 19, 2026 | - | |||
| 81734224 | Question about product ingredients | Solved | Normal | — | Chat | shade-matchinfluencer | 1d 16h | ●Responded | 4/11 | — | — | Mar 15, 2026 | - | ||
| 22374381 | Refund not received | Closed | Normal | — | fragranceapp | 7h | ●Responded | 5/5 | — | — | Feb 16, 2026 | Feb 19, 2026 | |||
| 57932028 | Influencer code not working | Solved | Normal | — | loyaltybopis | 20h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |||
| 97033811 | Return after 30-day window | Open | Normal | — | returnswholesale | - | —Skipped | — | — | — | Dec 23, 2025 | - | |||
| 21741258 | Foundation match help | Solved | Normal | — | Chat | loyalty | 21h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | ||
| 80306459 | Klarna / Afterpay split issue | Closed | Normal | — | loyaltyshippingfragrance | 8h | ⊘Not fired | — | — | — | Nov 13, 2025 | Nov 19, 2025 | |||
| 86140512 | Restock alert for backorder | Closed | Normal | — | bopiswholesalevip | 9h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 10, 2025 | |||
| 64203564 | Influencer code not working | Solved | High | — | wholesale | 3h | ●Responded | 5/5 | — | — | Oct 13, 2025 | - | |||
| 81738913 | Birthday gift not received | Closed | Normal | — | Chat | fragrance | 3h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 8, 2025 | ||
| 98276068 | App login problem | Closed | Normal | — | — | 5d 20h | ●Responded | 3/5 | — | — | Oct 3, 2025 | Oct 14, 2025 | |||
| 33590010 | Foundation match help | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 50107363 | Store experience feedback | Solved | Low | — | Phone | shippingshade-matchloyalty | 4h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | ||
| 58052732 | Lost package follow-up | Open | Normal | — | — | - | —Skipped | — | — | — | Sep 12, 2025 | - | |||
| 90564990 | Foundation match help | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Sep 8, 2025 | - | ||
| 08998728 | Store experience feedback | Solved | Low | — | — | 1d 6h | ⊘Not fired | — | — | — | Sep 8, 2025 | - | |||
| 16677358 | BOPIS order cancelled at store | Solved | High | — | Phone | influencerrefundwholesale | 1d 5h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - | ||
| 22374589 | Shipping cost question | Solved | Normal | — | refundloyalty | 18h | ●Responded | 4/5 | — | — | Aug 16, 2025 | - | |||
| 18631963 | Missing items in shipment | Solved | Normal | — | Chat | influencersamplesgift-card | 3h | ●Responded | 3/5 | — | — | Aug 13, 2025 | - | ||
| 43009095 | Insider tier issue | Solved | High | — | wholesalefragrancerefund | 22h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |||
| 84253927 | Question about product ingredients | Solved | Normal | — | damagedvip | 2d 20h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 63943464 | BOPIS pickup not ready | Solved | Low | — | bopisgift-card | 7h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |||
| 20537680 | Influencer code not working | Solved | Low | — | Chat | sampleswholesalebopis | 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | ||
| 41848297 | Cancel order request | Solved | Normal | — | samplesrefund | 1h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - | |||
| 23288539 | Pro discount enrollment | Closed | Low | — | shippingwholesaleapp | 4h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 1, 2025 |