Emmanuelle Glover
jovani_brakus@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | App crashed three times during signup. | 42115324BOPIS pickup not ready | Apr 11, 2026, 10:03 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 18753930Price match request | Feb 28, 2026, 4:23 AM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 06916385BOPIS order cancelled at store | Feb 23, 2026, 12:53 AM | ||
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 25410246Wholesale order question | Feb 10, 2026, 11:19 AM | ||
| 1/5 | Worst app onboarding I've experienced this year. | 25000357Item authenticity concern | Jan 15, 2026, 7:18 AM | ||
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 73491112Foundation match help | Jan 4, 2026, 4:17 AM | ||
| 10/11 | Big fan. Their customer service has saved me more than once. | 37464337Gift card balance question | Nov 22, 2025, 12:34 AM | ||
| 9/11 | The selection, the service, the app — all top tier. | 98654014Gift card balance question | Aug 11, 2025, 3:10 AM | ||
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 40491213Pro discount enrollment | Jul 9, 2025, 10:04 PM |