Emmanuelle Glover
jovani_brakus@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55516619 | Item authenticity concern | Pending | Normal | Emmanuelle Glover | — |  Tommy Kuvalis | — | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 60575490 | Item authenticity concern | Solved | Low | Emmanuelle Glover | — |  Mr. Skyla Trantow | Chat | — | 20h | ○Sent, no reply | — | — | — | May 13, 2026 | - |
| 84696665 | App crashes at checkout | Pending | High | Emmanuelle Glover | — |  Ignatius Cummerata | — | - | —Skipped | — | — | — | May 12, 2026 | - | |
| 64042151 | Cancel order request | Closed | Normal | Emmanuelle Glover | — | Mr. Skyla Trantow | gift-card | 2d 8h | ⊘Not fired | — | — | — | Apr 23, 2026 | May 2, 2026 | |
| 38224332 | Gift card balance question | Pending | Normal | Emmanuelle Glover | — |  Kaela Friesen | Chat | gift-cardrefund | - | —Skipped | — | — | — | Apr 21, 2026 | - |
| 65439257 | Missing samples in order | Open | Normal | Emmanuelle Glover | — |  Oscar O'Hara | wholesale | - | —Skipped | — | — | — | Apr 16, 2026 | - | |
| 42115324 | BOPIS pickup not ready | Solved | Normal | Emmanuelle Glover | — |  Mr. Cade Senger | shade-matchgift-card | 2d | ●Responded | 1/5 | — | — | Apr 8, 2026 | - | |
| 43881313 | Missing samples in order | Solved | Normal | Emmanuelle Glover | — |  Faith Hilll | returnsbopis | 17h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 46424100 | Influencer code not working | Pending | Low | Emmanuelle Glover | — |  Darryl Jacobi | damagedloyaltywholesale | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 49027978 | Loyalty points not posting | Solved | High | Emmanuelle Glover | — |  Vilma Gusikowski | vipshade-matchapp | 2h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 18753930 | Price match request | Solved | Normal | Emmanuelle Glover | — | Darryl Jacobi | shippingbopis | 5h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - | |
| 06916385 | BOPIS order cancelled at store | Solved | Normal | Emmanuelle Glover | — | Faith Hilll | damagedrefundloyalty | 1d 2h | ●Responded | 4/5 | — | — | Feb 21, 2026 | - | |
| 24709115 | Question about product ingredients | Open | Normal | Emmanuelle Glover | — | Faith Hilll | fragrance | - | —Skipped | — | — | — | Feb 17, 2026 | - | |
| 25410246 | Wholesale order question | Solved | Normal | Emmanuelle Glover | — |  Leonard Waters-Howell | fragrancebopisdamaged | 23h | ●Responded | 10/11 | — | — | Feb 8, 2026 | - | |
| 59893040 | Store experience feedback | Solved | Normal | Emmanuelle Glover | — |  Amely Pacocha | Chat | loyaltydamagedsamples | 4h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - |
| 76459393 | Gift card balance question | Solved | Normal | Emmanuelle Glover | — |  Yazmin Jast | shippingvip | 3d | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 74042256 | Refund not received | Solved | High | Emmanuelle Glover | — | Faith Hilll | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - |
| 25000357 | Item authenticity concern | Closed | Normal | Emmanuelle Glover | — |  Lily Raynor | Chat | — | 4h | ●Responded | 1/5 | — | — | Jan 13, 2026 | Jan 19, 2026 |
| 05482871 | Order arrived damaged | Closed | Normal | Emmanuelle Glover | — | Kaela Friesen | Phone | fragranceinfluencerrefund | 1d 7h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 16, 2026 |
| 73491112 | Foundation match help | Solved | Low | Emmanuelle Glover | — | Mr. Skyla Trantow | Chat | bopis | 4h | ●Responded | 4/5 | — | — | Jan 2, 2026 | - |
| 39977805 | Foundation match help | Solved | Low | Emmanuelle Glover | — | Faith Hilll | vipreturns | 4h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 71268283 | Store experience feedback | Solved | Normal | Emmanuelle Glover | — | Leonard Waters-Howell | Chat | refundreturns | 1d 1h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - |
| 37464337 | Gift card balance question | Solved | Normal | Emmanuelle Glover | — | Kaela Friesen | — | 2h | ●Responded | 10/11 | — | — | Nov 21, 2025 | - | |
| 86528195 | Pro discount enrollment | Open | Normal | Emmanuelle Glover | — |  Eula McKenzie | shippingfragrance | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 86874158 | Insider tier issue | Closed | High | Emmanuelle Glover | — |  Mr. Lonie Hudson | shippingloyaltydamaged | 21h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 19, 2025 | |
| 13933849 | BOPIS pickup not ready | Solved | High | Emmanuelle Glover | — |  Julie Hodkiewicz | vipshade-matchfragrance | 11h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 86083995 | Foundation match help | Solved | Normal | Emmanuelle Glover | — |  Mr. Eliza Gerhold IV | loyaltyfragrancevip | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 10710237 | Discount code not working | Pending | Normal | Emmanuelle Glover | — | Tommy Kuvalis | Social | shippinginfluencerwholesale | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 45361686 | Restock alert for backorder | Closed | Low | Emmanuelle Glover | — | Kaela Friesen | app | 7d 23h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 16, 2025 | |
| 88093418 | App crashes at checkout | Closed | Low | Emmanuelle Glover | — | Mr. Cade Senger | Phone | gift-cardshippingapp | 4h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 3, 2025 |
| 53617971 | Wholesale order question | Pending | Low | Emmanuelle Glover | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 98654014 | Gift card balance question | Solved | Normal | Emmanuelle Glover | — |  Kip Schroeder IV | Phone | wholesaleshade-matchreturns | 2d | ●Responded | 9/11 | — | — | Aug 8, 2025 | - |
| 40149594 | Wholesale order question | Open | High | Emmanuelle Glover | — | Mr. Skyla Trantow | app | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 40620886 | Cancel subscription / Auto-replenish | Closed | High | Emmanuelle Glover | — |  Jacklyn Dare | Chat | damagedinfluencer | 23h | ⊘Not fired | — | — | — | Jul 31, 2025 | Aug 7, 2025 |
| 71161571 | Discount code not working | Closed | Normal | Emmanuelle Glover | — |  Garth Dooley | Chat | shippinggift-card | 1h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 28, 2025 |
| 08850721 | App crashes at checkout | Solved | High | Emmanuelle Glover | — | Jacklyn Dare | Chat | shade-matchreturnsloyalty | 4h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - |
| 40491213 | Pro discount enrollment | Closed | Normal | Emmanuelle Glover | — | Faith Hilll | loyaltyshipping | 7d 2h | ●Responded | 1/11 | — | — | Jul 2, 2025 | Jul 11, 2025 | |
| 68212459 | Item authenticity concern | Closed | High | Emmanuelle Glover | — | Leonard Waters-Howell | shipping | 1h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 3, 2025 | |
| 31516076 | Store experience feedback | Solved | High | Emmanuelle Glover | — |  Dr. Mandy McLaughlin | Social | samplesdamaged | 5h | ⊘Not fired | — | — | — | Jun 26, 2025 | - |
| 38651091 | Missing items in shipment | Pending | Urgent | Emmanuelle Glover | — | Tommy Kuvalis | shipping | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 66748343 | Address change after shipping | Solved | Normal | Emmanuelle Glover | — |  Katrina Johns | Social | gift-card | 12h | ⊘Not fired | — | — | — | May 27, 2025 | - |