Bridget Crist I
kareem.schroeder40@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 25287561Where is my order? | Mar 27, 2026, 3:54 PM | ||
| 3/5 | Took two days of back-and-forth to get a return label. | 45794004Order arrived damaged | Mar 16, 2026, 5:59 PM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 01014055Missing samples in order | Mar 2, 2026, 9:36 PM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 21927727Influencer code not working | Feb 25, 2026, 9:04 AM | ||
| 3/5 | Better samples program — let me actually pick what I want to try. | 84542632Restock alert for backorder | Dec 25, 2025, 1:59 AM | ||
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 37892317Where is my order? | Nov 20, 2025, 4:53 AM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 86945731Birthday gift not received | Oct 30, 2025, 11:20 AM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 55302682Cancel subscription / Auto-replenish | Oct 16, 2025, 6:39 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 97125868Address change after shipping | Aug 24, 2025, 8:40 PM | ||
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 28110080Shipping cost question | Aug 6, 2025, 7:17 AM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 47709628Address change after shipping | Jun 9, 2025, 9:58 PM |