Payton Padberg
eulah.altenwerth@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 98602174Insider tier issue | May 11, 2026, 7:20 PM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 91057844Missing samples in order | Apr 18, 2026, 5:10 PM | ||
| 1/5 | Closed my ticket as resolved when nothing was resolved. | 96222879Missing items in shipment | Feb 24, 2026, 3:19 AM | ||
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 99906397Klarna / Afterpay split issue | Feb 11, 2026, 6:36 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 47825217Lost package follow-up | Feb 10, 2026, 5:18 AM | ||
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 63570157Shipping cost question | Jan 3, 2026, 8:11 PM | ||
| 1/11 | Wouldn't recommend after the return debacle I went through. | 54680370Wrong shade sent | Dec 26, 2025, 4:22 AM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 34684217Where is my order? | Dec 20, 2025, 1:06 AM | ||
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 95634549Store experience feedback | Dec 17, 2025, 3:38 PM | ||
| 3/5 | Average first experience. App is okay. | 37472407Birthday gift not received | Oct 18, 2025, 10:59 AM | ||
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 80303272App crashes at checkout | Sep 9, 2025, 10:01 AM | ||
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 39185323App crashes at checkout | Jul 3, 2025, 2:20 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 55134178Discount code not working | Jun 8, 2025, 11:06 AM |