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CustomersPayton Padberg

Payton Padberg

eulah.altenwerth@hotmail.com
Tickets48Responses13
Showing 1 - 48 of 48
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
35524782Item authenticity concernPendingHighPayton Padberg—Mr. Lonie HudsonChat
bopisdamagedsamples
-—Skipped———May 17, 2026-
98602174Insider tier issueClosedNormalPayton Padberg—Amely PacochaChat—3h●Responded5/5——May 11, 2026May 12, 2026
15777206Birthday gift not receivedOpenHighPayton Padberg—Eula McKenzieEmail—-—Skipped———May 1, 2026-
68539237Gift card balance questionSolvedLowPayton Padberg—Amely PacochaSocial
damagedappwholesale
10h⊘Not fired———Apr 17, 2026-
91057844Missing samples in orderSolvedNormalPayton Padberg—Miss Amber Hintz Sr.Email
gift-cardshippingreturns
4h●Responded4/5——Apr 17, 2026-
57708418Address change after shippingSolvedLowPayton Padberg—Darryl JacobiPhone
bopisshipping
5h⊘Not fired———Mar 24, 2026-
63789106BOPIS order cancelled at storeSolvedNormalPayton Padberg—Steve O'ConnerEmail—14h○Sent, no reply———Mar 12, 2026-
96222879Missing items in shipmentClosedNormalPayton Padberg—Miss Amber Hintz Sr.Email
fragranceshipping
8d 14h●Responded1/5——Feb 13, 2026Feb 27, 2026
99906397Klarna / Afterpay split issueSolvedNormalPayton Padberg—Oscar O'HaraChat
shippinginfluencerfragrance
17h●Responded5/5——Feb 10, 2026-
47825217Lost package follow-upClosedNormalPayton Padberg—Darryl JacobiChat
damaged
4h●Responded5/5——Feb 9, 2026Feb 13, 2026
83178052Cancel order requestSolvedLowPayton Padberg—Kaela FriesenEmail—1d 13h○Sent, no reply———Feb 9, 2026-
18820455Wrong shade sentSolvedNormalPayton Padberg—Faith HilllChat
samples
1d 9h⊘Not fired———Jan 28, 2026-
34034170Address change after shippingOpenNormalPayton Padberg—Julie HodkiewiczChat
shade-matchshippingdamaged
-—Skipped———Jan 25, 2026-
50313438Restock alert for backorderClosedNormalPayton Padberg—Eula McKenzieEmail
fragrancevipapp
14h○Sent, no reply———Jan 25, 2026Feb 1, 2026
18787505BOPIS order cancelled at storeSolvedLowPayton Padberg—Oscar O'HaraChat—3h○Sent, no reply———Jan 16, 2026-
63570157Shipping cost questionClosedNormalPayton Padberg—Mr. Skyla TrantowChat—2d 6h●Responded9/11——Dec 30, 2025Jan 6, 2026
54680370Wrong shade sentSolvedNormalPayton Padberg—Garth DooleyChat
bopis
3h●Responded1/11——Dec 24, 2025-
02496142Lost package follow-upSolvedNormalPayton Padberg—Oscar O'HaraEmail—6h○Sent, no reply———Dec 20, 2025-
34684217Where is my order?SolvedNormalPayton Padberg—Ignatius CummerataPhone—5h●Responded10/11——Dec 18, 2025-
95634549Store experience feedbackSolvedNormalPayton Padberg—Julie HodkiewiczChat
loyalty
2h●Responded5/5——Dec 16, 2025-
53828940Cancel order requestSolvedNormalPayton Padberg—Jacklyn DarePhone—8h○Sent, no reply———Nov 22, 2025-
54697606Where is my order?ClosedNormalPayton Padberg—Kip Schroeder IVEmail
wholesaleloyaltyapp
3h○Sent, no reply———Nov 13, 2025Nov 15, 2025
30276933Missing items in shipmentSolvedNormalPayton Padberg—Yazmin JastChat
gift-card
6h○Sent, no reply———Nov 11, 2025-
57089232Item authenticity concernClosedLowPayton Padberg—Chaz RennerEmail
damagedrefund
4h○Sent, no reply———Nov 4, 2025Nov 8, 2025
28909733Birthday gift not receivedClosedHighPayton Padberg—Chaz RennerEmail
bopis
1d 3h○Sent, no reply———Nov 3, 2025Nov 8, 2025
48293312Address change after shippingClosedLowPayton Padberg—Kip Schroeder IVEmail
returnsvipshipping
21h○Sent, no reply———Oct 18, 2025Oct 26, 2025
47528047Discount code not workingClosedHighPayton Padberg—Darryl JacobiEmail
gift-cardreturnsvip
1d 17h○Sent, no reply———Oct 18, 2025Oct 22, 2025
37472407Birthday gift not receivedSolvedHighPayton Padberg—Dr. Mandy McLaughlinChat
wholesalereturns
3h●Responded3/5——Oct 17, 2025-
97293142App crashes at checkoutClosedNormalPayton Padberg—Mr. Skyla TrantowChat
shipping
4h○Sent, no reply———Oct 13, 2025Oct 15, 2025
75892325Cancel order requestSolvedHighPayton Padberg—Amely PacochaChat
app
20h○Sent, no reply———Oct 7, 2025-
17956233BOPIS pickup not readyClosedNormalPayton Padberg—Darryl JacobiEmail
samples
5h⊘Not fired———Oct 3, 2025Oct 10, 2025
11761905Missing samples in orderPendingLowPayton Padberg—Vilma GusikowskiEmail
appbopisgift-card
-—Skipped———Sep 26, 2025-
43484872Cancel order requestClosedNormalPayton Padberg—Dr. Mandy McLaughlinChat
returnsloyaltydamaged
10h○Sent, no reply———Sep 19, 2025Sep 22, 2025
95836051Return after 30-day windowSolvedNormalPayton Padberg—Steve O'ConnerEmail
fragranceapp
2d 15h○Sent, no reply———Sep 15, 2025-
80303272App crashes at checkoutSolvedNormalPayton Padberg—Jacklyn DareEmail
bopis
3h●Responded10/11——Sep 8, 2025-
53113470Order arrived damagedSolvedNormalPayton Padberg—Steve O'ConnerChat
appinfluencersamples
22h○Sent, no reply———Sep 2, 2025-
34419450Cancel subscription / Auto-replenishClosedNormalPayton Padberg—Miss Amber Hintz Sr.Email
bopis
2h○Sent, no reply———Aug 22, 2025Aug 27, 2025
00293313Store experience feedbackSolvedHighPayton Padberg—Faith HilllEmail
returnsinfluencerloyalty
15h○Sent, no reply———Aug 15, 2025-
02378624App login problemClosedNormalPayton Padberg—Jacklyn DareEmail
influencervipreturns
4h○Sent, no reply———Aug 14, 2025Aug 18, 2025
51075576Question about product ingredientsPendingLowPayton Padberg—Miss Amber Hintz Sr.Phone—-—Skipped———Aug 12, 2025-
01928934Klarna / Afterpay split issueSolvedHighPayton Padberg—Vilma GusikowskiChat
samplesshade-match
19h○Sent, no reply———Aug 1, 2025-
07981897Question about product ingredientsSolvedLowPayton Padberg—Chaz RennerPhone
loyalty
2h○Sent, no reply———Jul 28, 2025-
39185323App crashes at checkoutSolvedNormalPayton Padberg—Jacklyn DareChat
gift-cardfragrance
6h●Responded5/5——Jul 2, 2025-
79187036Loyalty points not postingSolvedNormalPayton Padberg—Eula McKenzieSocial
refundloyaltyapp
6h⊘Not fired———Jun 18, 2025-
47642734Wrong shade sentSolvedLowPayton Padberg—Ignatius CummerataEmail
loyalty
5h○Sent, no reply———Jun 14, 2025-
66951235BOPIS order cancelled at storeSolvedLowPayton Padberg—Mr. Lonie HudsonEmail
influencerdamagedshipping
4h○Sent, no reply———Jun 13, 2025-
94468566Restock alert for backorderSolvedNormalPayton Padberg—Lily RaynorChat
refundfragrancegift-card
16h○Sent, no reply———Jun 6, 2025-
55134178Discount code not workingClosedNormalPayton Padberg—Katrina JohnsChat
fragrancereturnsapp
13h●Responded5/5——Jun 6, 2025Jun 12, 2025
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Properties

Customer
Name
Payton Padberg
Email
eulah.altenwerth@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
15,488
Lifetime spend
—
Last purchase
Feb 25, 2026
Skin tone
rich
Foundation shade
—
Skin concerns
uneven-texture
Allergies / restrictions
paraben-free, nickel-allergy
Favorite brands
Drunk Elephant
YTD spend
—
App installed
Yes
App last opened
Apr 18, 2026
Email subscribed
Yes
Marketing segment
at-risk
Last purchase amount
120
Total orders
—
Preferred category
—
Tickets
Tickets
48
Last seen
May 17, 2026
Responses
Avg rating
5.23