Payton Padberg
eulah.altenwerth@hotmail.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35524782 | Item authenticity concern | Pending | High | — | Chat | bopisdamagedsamples | - | —Skipped | — | — | — | May 17, 2026 | - | ||
| 98602174 | Insider tier issue | Closed | Normal | — | Chat | — | 3h | ●Responded | 5/5 | — | — | May 11, 2026 | May 12, 2026 | ||
| 15777206 | Birthday gift not received | Open | High | — | — | - | —Skipped | — | — | — | May 1, 2026 | - | |||
| 68539237 | Gift card balance question | Solved | Low | — | Social | damagedappwholesale | 10h | ⊘Not fired | — | — | — | Apr 17, 2026 | - | ||
| 91057844 | Missing samples in order | Solved | Normal | — | gift-cardshippingreturns | 4h | ●Responded | 4/5 | — | — | Apr 17, 2026 | - | |||
| 57708418 | Address change after shipping | Solved | Low | — | Phone | bopisshipping | 5h | ⊘Not fired | — | — | — | Mar 24, 2026 | - | ||
| 63789106 | BOPIS order cancelled at store | Solved | Normal | — | — | 14h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |||
| 96222879 | Missing items in shipment | Closed | Normal | — | fragranceshipping | 8d 14h | ●Responded | 1/5 | — | — | Feb 13, 2026 | Feb 27, 2026 | |||
| 99906397 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shippinginfluencerfragrance | 17h | ●Responded | 5/5 | — | — | Feb 10, 2026 | - | ||
| 47825217 | Lost package follow-up | Closed | Normal | — | Chat | damaged | 4h | ●Responded | 5/5 | — | — | Feb 9, 2026 | Feb 13, 2026 | ||
| 83178052 | Cancel order request | Solved | Low | — | — | 1d 13h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |||
| 18820455 | Wrong shade sent | Solved | Normal | — | Chat | samples | 1d 9h | ⊘Not fired | — | — | — | Jan 28, 2026 | - | ||
| 34034170 | Address change after shipping | Open | Normal | — | Chat | shade-matchshippingdamaged | - | —Skipped | — | — | — | Jan 25, 2026 | - | ||
| 50313438 | Restock alert for backorder | Closed | Normal | — | fragrancevipapp | 14h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 1, 2026 | |||
| 18787505 | BOPIS order cancelled at store | Solved | Low | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 63570157 | Shipping cost question | Closed | Normal | — | Chat | — | 2d 6h | ●Responded | 9/11 | — | — | Dec 30, 2025 | Jan 6, 2026 | ||
| 54680370 | Wrong shade sent | Solved | Normal | — | Chat | bopis | 3h | ●Responded | 1/11 | — | — | Dec 24, 2025 | - | ||
| 02496142 | Lost package follow-up | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |||
| 34684217 | Where is my order? | Solved | Normal | — | Phone | — | 5h | ●Responded | 10/11 | — | — | Dec 18, 2025 | - | ||
| 95634549 | Store experience feedback | Solved | Normal | — | Chat | loyalty | 2h | ●Responded | 5/5 | — | — | Dec 16, 2025 | - | ||
| 53828940 | Cancel order request | Solved | Normal | — | Phone | — | 8h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | ||
| 54697606 | Where is my order? | Closed | Normal | — | wholesaleloyaltyapp | 3h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 15, 2025 | |||
| 30276933 | Missing items in shipment | Solved | Normal | — | Chat | gift-card | 6h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | ||
| 57089232 | Item authenticity concern | Closed | Low | — | damagedrefund | 4h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 8, 2025 | |||
| 28909733 | Birthday gift not received | Closed | High | — | bopis | 1d 3h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 8, 2025 | |||
| 48293312 | Address change after shipping | Closed | Low | — | returnsvipshipping | 21h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 26, 2025 | |||
| 47528047 | Discount code not working | Closed | High | — | gift-cardreturnsvip | 1d 17h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 22, 2025 | |||
| 37472407 | Birthday gift not received | Solved | High | — | Chat | wholesalereturns | 3h | ●Responded | 3/5 | — | — | Oct 17, 2025 | - | ||
| 97293142 | App crashes at checkout | Closed | Normal | — | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 15, 2025 | ||
| 75892325 | Cancel order request | Solved | High | — | Chat | app | 20h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | ||
| 17956233 | BOPIS pickup not ready | Closed | Normal | — | samples | 5h | ⊘Not fired | — | — | — | Oct 3, 2025 | Oct 10, 2025 | |||
| 11761905 | Missing samples in order | Pending | Low | — | appbopisgift-card | - | —Skipped | — | — | — | Sep 26, 2025 | - | |||
| 43484872 | Cancel order request | Closed | Normal | — | Chat | returnsloyaltydamaged | 10h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 22, 2025 | ||
| 95836051 | Return after 30-day window | Solved | Normal | — | fragranceapp | 2d 15h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |||
| 80303272 | App crashes at checkout | Solved | Normal | — | bopis | 3h | ●Responded | 10/11 | — | — | Sep 8, 2025 | - | |||
| 53113470 | Order arrived damaged | Solved | Normal | — | Chat | appinfluencersamples | 22h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | ||
| 34419450 | Cancel subscription / Auto-replenish | Closed | Normal | — | bopis | 2h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 27, 2025 | |||
| 00293313 | Store experience feedback | Solved | High | — | returnsinfluencerloyalty | 15h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |||
| 02378624 | App login problem | Closed | Normal | — | influencervipreturns | 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 18, 2025 | |||
| 51075576 | Question about product ingredients | Pending | Low | — | Phone | — | - | —Skipped | — | — | — | Aug 12, 2025 | - | ||
| 01928934 | Klarna / Afterpay split issue | Solved | High | — | Chat | samplesshade-match | 19h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | ||
| 07981897 | Question about product ingredients | Solved | Low | — | Phone | loyalty | 2h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | ||
| 39185323 | App crashes at checkout | Solved | Normal | — | Chat | gift-cardfragrance | 6h | ●Responded | 5/5 | — | — | Jul 2, 2025 | - | ||
| 79187036 | Loyalty points not posting | Solved | Normal | — | Social | refundloyaltyapp | 6h | ⊘Not fired | — | — | — | Jun 18, 2025 | - | ||
| 47642734 | Wrong shade sent | Solved | Low | — | loyalty | 5h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |||
| 66951235 | BOPIS order cancelled at store | Solved | Low | — | influencerdamagedshipping | 4h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |||
| 94468566 | Restock alert for backorder | Solved | Normal | — | Chat | refundfragrancegift-card | 16h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | ||
| 55134178 | Discount code not working | Closed | Normal | — | Chat | fragrancereturnsapp | 13h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 12, 2025 |