Zechariah Blick
daniel_balistreri72@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned a product in 30 seconds through the app. Effortless. | 71289423Insider tier issue | Apr 24, 2026, 10:17 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 58071344Price match request | Apr 22, 2026, 10:26 PM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 04595956Store experience feedback | Apr 22, 2026, 10:04 PM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 59404253Allergic reaction concern | Mar 4, 2026, 12:39 PM | ||
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 49113758Return after 30-day window | Feb 14, 2026, 5:57 PM | ||
| 5/5 | Easier returns from international addresses. | 09150272Item authenticity concern | Feb 6, 2026, 12:00 PM | ||
| 3/5 | Required more steps than it should have for a simple shade exchange. | 08338812Where is my order? | Nov 29, 2025, 10:55 PM | ||
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 39048539Shipping cost question | Oct 29, 2025, 10:00 PM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 91548422Price match request | Aug 18, 2025, 9:18 PM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 10543724Address change after shipping | Aug 9, 2025, 1:03 PM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 05432105Order arrived damaged | Aug 1, 2025, 2:22 PM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 38140816BOPIS order cancelled at store | May 30, 2025, 4:04 AM |