Hudson Tromp
timothy9@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 34937184Insider tier issue | Hudson Tromp |  Lily Raynor | Apr 11, 2026, 6:10 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 53993876Klarna / Afterpay split issue | Hudson Tromp |  Julie Hodkiewicz | Mar 9, 2026, 7:07 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 32272738Address change after shipping | Hudson Tromp |  Leonard Waters-Howell | Jan 31, 2026, 6:33 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 61088977Wholesale order question | Hudson Tromp |  Mr. Cade Senger | Jan 30, 2026, 10:16 AM |
| 4/5 | Integrate the wishlist with stock alerts. | 22005797Allergic reaction concern | Hudson Tromp |  Darryl Jacobi | Jan 15, 2026, 6:41 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 94990253Foundation match help | Hudson Tromp | Julie Hodkiewicz | Dec 29, 2025, 7:04 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 69226878Refund not received | Hudson Tromp |  Oscar O'Hara | Dec 3, 2025, 4:38 PM |
| 5/5 | Add more clean / fragrance-free filters. | 47346670Address change after shipping | Hudson Tromp | Lily Raynor | Aug 25, 2025, 10:43 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 83365982Klarna / Afterpay split issue | Hudson Tromp |  Garth Dooley | Aug 14, 2025, 5:08 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 85774630Birthday gift not received | Hudson Tromp | Mr. Cade Senger | Jul 29, 2025, 1:30 PM |
| 1/5 | Wasted my entire afternoon trying to get a damaged item replaced. | 86963414Allergic reaction concern | Hudson Tromp |  Eula McKenzie | Jul 19, 2025, 4:39 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 73297436Discount code not working | Hudson Tromp |  Amely Pacocha | Jul 13, 2025, 9:46 PM |
| 10/11 | Already referred three friends. They all love it too. | 02885312Pro discount enrollment | Hudson Tromp |  Chaz Renner | May 31, 2025, 7:07 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 61747174Influencer code not working | Hudson Tromp |  Tommy Kuvalis | May 27, 2025, 12:10 AM |