Hudson Tromp
timothy9@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40209037 | App login problem | Solved | Normal | Hudson Tromp | — |  Ignatius Cummerata | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | May 17, 2026 | - | |
| 77529831 | Influencer code not working | Pending | Low | Hudson Tromp | — |  Mr. Cade Senger | Phone | returnsinfluencer | - | —Skipped | — | — | — | May 6, 2026 | - |
| 36150306 | Order arrived damaged | Solved | Normal | Hudson Tromp | — |  Yazmin Jast | — | 2d 2h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 77812797 | Refund not received | Closed | Normal | Hudson Tromp | — | Ignatius Cummerata | Chat | bopis | 14h | ○Sent, no reply | — | — | — | May 5, 2026 | May 7, 2026 |
| 40574406 | Missing samples in order | Open | Normal | Hudson Tromp | — |  Miss Amber Hintz Sr. | refundapp | - | —Skipped | — | — | — | May 5, 2026 | - | |
| 31880953 | Item authenticity concern | Solved | Normal | Hudson Tromp | — | Yazmin Jast | samplesshade-matchshipping | 6h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 34937184 | Insider tier issue | Solved | Normal | Hudson Tromp | — |  Lily Raynor | returnsbopis | 19h | ●Responded | 2/5 | — | — | Apr 10, 2026 | - | |
| 49252093 | Cancel order request | Solved | Low | Hudson Tromp | — |  Leonard Waters-Howell | fragrancegift-card | 3d 9h | ⊘Not fired | — | — | — | Apr 9, 2026 | - | |
| 53993876 | Klarna / Afterpay split issue | Solved | Normal | Hudson Tromp | — |  Julie Hodkiewicz | Chat | fragrance | 19h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - |
| 86377312 | Missing samples in order | Solved | High | Hudson Tromp | — |  Dr. Mandy McLaughlin | apployalty | 5h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 32272738 | Address change after shipping | Solved | Normal | Hudson Tromp | — | Leonard Waters-Howell | loyaltyapp | 2h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - | |
| 61088977 | Wholesale order question | Closed | Normal | Hudson Tromp | — | Mr. Cade Senger | returnsrefund | 1h | ●Responded | 10/11 | — | — | Jan 28, 2026 | Jan 29, 2026 | |
| 13644844 | Wholesale order question | Solved | Low | Hudson Tromp | — |  Steve O'Conner | Phone | wholesalefragrance | 5h | ⊘Not fired | — | — | — | Jan 26, 2026 | - |
| 22005797 | Allergic reaction concern | Solved | Normal | Hudson Tromp | — |  Darryl Jacobi | wholesalerefund | 4h | ●Responded | 4/5 | — | — | Jan 14, 2026 | - | |
| 94990253 | Foundation match help | Closed | High | Hudson Tromp | — | Julie Hodkiewicz | Chat | appinfluencerreturns | 2d 7h | ●Responded | 9/11 | — | — | Dec 25, 2025 | Dec 30, 2025 |
| 49489379 | Wholesale order question | Closed | Low | Hudson Tromp | — |  Faith Hilll | samplesapp | 8h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 17, 2025 | |
| 69226878 | Refund not received | Solved | Normal | Hudson Tromp | — |  Oscar O'Hara | shade-match | 19h | ●Responded | 5/5 | — | — | Dec 2, 2025 | - | |
| 35984206 | Loyalty points not posting | Solved | Normal | Hudson Tromp | — | Leonard Waters-Howell | Phone | shade-matchrefundvip | 4d 16h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 66661315 | Foundation match help | Solved | Normal | Hudson Tromp | — | Steve O'Conner | Chat | — | 10h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 47201033 | Allergic reaction concern | Closed | Low | Hudson Tromp | — |  Mr. Eliza Gerhold IV | samplesbopisfragrance | 2d 12h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 15, 2025 | |
| 71036756 | Influencer code not working | Pending | Normal | Hudson Tromp | — |  Chaz Renner | loyaltyinfluencer | - | —Skipped | — | — | — | Oct 24, 2025 | - | |
| 32404964 | Store experience feedback | Closed | High | Hudson Tromp | — |  Tommy Kuvalis | Chat | fragranceshade-matchinfluencer | 2d 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 |
| 06347696 | Shipping cost question | Pending | Normal | Hudson Tromp | — |  Kip Schroeder IV | Phone | bopis | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 12897591 | Item authenticity concern | Solved | High | Hudson Tromp | — | Julie Hodkiewicz | bopis | 9h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 09730096 | Discount code not working | Solved | High | Hudson Tromp | — | Mr. Cade Senger | Phone | — | 9h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 76867606 | Cancel order request | Solved | Normal | Hudson Tromp | — | Mr. Cade Senger | vipreturnsloyalty | 3d 14h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - | |
| 35314340 | Item authenticity concern | Solved | Normal | Hudson Tromp | — |  Amely Pacocha | shade-matchvip | 4h | ⊘Not fired | — | — | — | Sep 27, 2025 | - | |
| 96922236 | Missing items in shipment | Closed | Urgent | Hudson Tromp | — |  Garth Dooley | influencer | 4h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 25, 2025 | |
| 97289049 | Return after 30-day window | Solved | Normal | Hudson Tromp | — | Mr. Eliza Gerhold IV | Chat | bopiswholesalevip | 8d 9h | ⊘Not fired | — | — | — | Sep 8, 2025 | - |
| 06412184 | Foundation match help | Solved | Normal | Hudson Tromp | — |  Mr. Lonie Hudson | wholesalefragrancebopis | 1h | ⊘Not fired | — | — | — | Aug 29, 2025 | - | |
| 44418354 | Pro discount enrollment | Pending | Normal | Hudson Tromp | — |  Katrina Johns | fragrancesamplesreturns | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 47346670 | Address change after shipping | Solved | High | Hudson Tromp | — | Lily Raynor | — | 2h | ●Responded | 5/5 | — | — | Aug 24, 2025 | - | |
| 83365982 | Klarna / Afterpay split issue | Closed | Urgent | Hudson Tromp | — | Garth Dooley | Chat | app | 6h | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 15, 2025 |
| 85774630 | Birthday gift not received | Solved | Normal | Hudson Tromp | — | Mr. Cade Senger | Phone | — | 1d 12h | ●Responded | 4/5 | — | — | Jul 27, 2025 | - |
| 86963414 | Allergic reaction concern | Solved | Low | Hudson Tromp | — |  Eula McKenzie | Phone | damagedwholesalesamples | 2d 7h | ●Responded | 1/5 | — | — | Jul 15, 2025 | - |
| 73297436 | Discount code not working | Solved | Normal | Hudson Tromp | — | Amely Pacocha | samples | 19h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - | |
| 56795683 | Restock alert for backorder | Solved | Normal | Hudson Tromp | — |  Vilma Gusikowski | Chat | damaged | 1d | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 34234094 | Question about product ingredients | Solved | Normal | Hudson Tromp | — | Mr. Eliza Gerhold IV | shippingshade-matchfragrance | 3h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |
| 56671281 | Wrong shade sent | Solved | High | Hudson Tromp | — | Lily Raynor | returns | 3h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 84722794 | Insider tier issue | Pending | Normal | Hudson Tromp | — | Faith Hilll | Chat | bopisreturnswholesale | - | —Skipped | — | — | — | Jun 10, 2025 | - |
| 02885312 | Pro discount enrollment | Solved | High | Hudson Tromp | — | Chaz Renner | shade-matchreturns | 22h | ●Responded | 10/11 | — | — | May 28, 2025 | - | |
| 61747174 | Influencer code not working | Solved | Normal | Hudson Tromp | — | Tommy Kuvalis | — | 21h | ●Responded | 4/5 | — | — | May 24, 2025 | - |