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CustomersGabriel Crona

Gabriel Crona

dianna_murphy@gmail.com
Tickets40Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.51823201App crashes at checkoutGabriel CronaDr. Mandy McLaughlinMay 25, 2026, 7:35 AM
2/5Welcome email had broken links.68555133Wholesale order questionGabriel CronaLily RaynorMar 2, 2026, 8:12 PM
5/5Resolved my missing-points issue with one message. So easy.33072577Lost package follow-upGabriel CronaKip Schroeder IVFeb 8, 2026, 2:28 PM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.54371998Missing items in shipmentGabriel CronaMr. Lonie HudsonDec 22, 2025, 7:40 PM
2/5Three chats, no resolution. The fourth agent finally helped.79139650Shipping cost questionGabriel CronaChaz RennerNov 1, 2025, 10:55 PM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.97488914Address change after shippingGabriel CronaIgnatius CummerataNov 1, 2025, 11:28 AM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.42592022Address change after shippingGabriel CronaGarth DooleyOct 12, 2025, 10:41 AM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.18061058Address change after shippingGabriel CronaVilma GusikowskiSep 19, 2025, 8:04 AM
5/5One chat message, one click, refund processed.10400218Address change after shippingGabriel CronaChaz RennerAug 21, 2025, 12:32 AM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.93025855Where is my order?Gabriel CronaDarryl JacobiJun 16, 2025, 7:33 PM
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Properties

Customer
Name
Gabriel Crona
Email
dianna_murphy@gmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
161
Lifetime spend
338
Last purchase
—
Skin tone
light
Foundation shade
—
Skin concerns
—
Allergies / restrictions
—
Favorite brands
—
YTD spend
3,850
App installed
No
App last opened
Apr 16, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
38
Total orders
—
Preferred category
haircare
Tickets
Tickets
40
Last seen
May 23, 2026
Responses
Avg rating
3.80