Gabriel Crona
dianna_murphy@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51823201 | App crashes at checkout | Closed | Normal | Gabriel Crona | — |  Dr. Mandy McLaughlin | shipping | 1d | ●Responded | 4/5 | — | — | May 23, 2026 | May 26, 2026 | |
| 97776372 | BOPIS pickup not ready | Solved | Normal | Gabriel Crona | — |  Oscar O'Hara | returnsinfluencer | 1d 23h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 53976709 | Question about product ingredients | Solved | Low | Gabriel Crona | — |  Mr. Lonie Hudson | Chat | shade-matchreturns | 2d 2h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 46360204 | Return after 30-day window | Solved | Normal | Gabriel Crona | — |  Miss Amber Hintz Sr. | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 38649571 | Lost package follow-up | Closed | Normal | Gabriel Crona | — |  Jacklyn Dare | influencer | 9d 6h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 13, 2026 | |
| 55019067 | Pro discount enrollment | Solved | Normal | Gabriel Crona | — |  Kip Schroeder IV | Chat | returns | 7d 21h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 75605228 | Question about product ingredients | Pending | Low | Gabriel Crona | — |  Ignatius Cummerata | Chat | vipwholesale | - | —Skipped | — | — | — | Mar 3, 2026 | - |
| 23901640 | Question about product ingredients | Pending | Normal | Gabriel Crona | — | Kip Schroeder IV | shade-matchwholesale | - | —Skipped | — | — | — | Mar 3, 2026 | - | |
| 68555133 | Wholesale order question | Solved | Low | Gabriel Crona | — |  Lily Raynor | — | 2h | ●Responded | 2/5 | — | — | Mar 2, 2026 | - | |
| 32563095 | Wrong shade sent | Solved | Normal | Gabriel Crona | — |  Garth Dooley | — | 3d 17h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 33072577 | Lost package follow-up | Solved | Normal | Gabriel Crona | — | Kip Schroeder IV | appwholesale | 10h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |
| 69955260 | Order arrived damaged | Solved | High | Gabriel Crona | — |  Julie Hodkiewicz | bopisvip | 6h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 14022417 | Shipping cost question | Closed | Normal | Gabriel Crona | — |  Yazmin Jast | — | 6h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 19, 2026 | |
| 01272600 | Where is my order? | Open | Low | Gabriel Crona | — |  Mr. Cade Senger | returnsbopis | - | —Skipped | — | — | — | Jan 9, 2026 | - | |
| 62517904 | Address change after shipping | Pending | Urgent | Gabriel Crona | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Jan 5, 2026 | - |
| 54371998 | Missing items in shipment | Solved | Normal | Gabriel Crona | — | Mr. Lonie Hudson | gift-carddamagedshipping | 1h | ●Responded | 4/5 | — | — | Dec 22, 2025 | - | |
| 59083033 | Return after 30-day window | Solved | Urgent | Gabriel Crona | — | Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |
| 14681926 | Order arrived damaged | Pending | High | Gabriel Crona | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Dec 11, 2025 | - | |
| 26709748 | Loyalty points not posting | Solved | Low | Gabriel Crona | — | Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 38005583 | Influencer code not working | Pending | High | Gabriel Crona | — | Mr. Cade Senger | shade-matchgift-card | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 79139650 | Shipping cost question | Solved | Normal | Gabriel Crona | — |  Chaz Renner | Phone | — | 5h | ●Responded | 2/5 | — | — | Oct 31, 2025 | - |
| 97488914 | Address change after shipping | Solved | Normal | Gabriel Crona | — | Ignatius Cummerata | Chat | appshippinggift-card | 1d 5h | ●Responded | 3/5 | — | — | Oct 29, 2025 | - |
| 49290350 | Cancel subscription / Auto-replenish | Pending | Normal | Gabriel Crona | — | Miss Amber Hintz Sr. | refundfragranceloyalty | - | —Skipped | — | — | — | Oct 26, 2025 | - | |
| 42592022 | Address change after shipping | Solved | Low | Gabriel Crona | — | Garth Dooley | Chat | — | 6h | ●Responded | 4/5 | — | — | Oct 10, 2025 | - |
| 38520913 | App login problem | Solved | Normal | Gabriel Crona | — | Chaz Renner | Chat | — | 2d 11h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - |
| 94041030 | Shipping cost question | Solved | Low | Gabriel Crona | — | Steve O'Conner | Phone | returnsfragrance | 18h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 18061058 | Address change after shipping | Closed | Normal | Gabriel Crona | — |  Vilma Gusikowski | Chat | refundappfragrance | 9h | ●Responded | 5/5 | — | — | Sep 18, 2025 | Sep 23, 2025 |
| 70418104 | BOPIS order cancelled at store | Pending | Normal | Gabriel Crona | — |  Mr. Skyla Trantow | Chat | refundloyaltydamaged | - | —Skipped | — | — | — | Sep 4, 2025 | - |
| 72663332 | Missing samples in order | Solved | Urgent | Gabriel Crona | — | Julie Hodkiewicz | Chat | vip | 8d 21h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 64543780 | Foundation match help | Pending | High | Gabriel Crona | — | Julie Hodkiewicz | Phone | returns | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 46867034 | Discount code not working | Closed | High | Gabriel Crona | — |  Leonard Waters-Howell | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 27, 2025 |
| 10400218 | Address change after shipping | Closed | Normal | Gabriel Crona | — | Chaz Renner | — | 22h | ●Responded | 5/5 | — | — | Aug 18, 2025 | Aug 25, 2025 | |
| 28608792 | Klarna / Afterpay split issue | Solved | Normal | Gabriel Crona | — | Dr. Mandy McLaughlin | Phone | appvip | 3h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - |
| 67794175 | Order arrived damaged | Solved | High | Gabriel Crona | — |  Eula McKenzie | damaged | 3h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | |
| 30065863 | Order arrived damaged | Closed | Low | Gabriel Crona | — | Lily Raynor | shippingshade-matchreturns | 2h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 13, 2025 | |
| 79648356 | Allergic reaction concern | Solved | Normal | Gabriel Crona | — | Mr. Cade Senger | loyaltyinfluencer | 14h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 79035427 | Cancel subscription / Auto-replenish | Closed | Normal | Gabriel Crona | — | Mr. Cade Senger | returns | 14h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 22, 2025 | |
| 93025855 | Where is my order? | Solved | High | Gabriel Crona | — |  Darryl Jacobi | — | 1h | ●Responded | 4/5 | — | — | Jun 16, 2025 | - | |
| 19348592 | Influencer code not working | Solved | Normal | Gabriel Crona | — |  Kaela Friesen | vip | 4h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 10164774 | Discount code not working | Pending | Normal | Gabriel Crona | — | Steve O'Conner | appreturns | - | —Skipped | — | — | — | May 30, 2025 | - |