Gabriel Crona
dianna_murphy@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 51823201App crashes at checkout | May 25, 2026, 7:35 AM | ||
| 2/5 | Welcome email had broken links. | 68555133Wholesale order question | Mar 2, 2026, 8:12 PM | ||
| 5/5 | Resolved my missing-points issue with one message. So easy. | 33072577Lost package follow-up | Feb 8, 2026, 2:28 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 54371998Missing items in shipment | Dec 22, 2025, 7:40 PM | ||
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 79139650Shipping cost question | Nov 1, 2025, 10:55 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 97488914Address change after shipping | Nov 1, 2025, 11:28 AM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 42592022Address change after shipping | Oct 12, 2025, 10:41 AM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 18061058Address change after shipping | Sep 19, 2025, 8:04 AM | ||
| 5/5 | One chat message, one click, refund processed. | 10400218Address change after shipping | Aug 21, 2025, 12:32 AM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 93025855Where is my order? | Jun 16, 2025, 7:33 PM |