Cecilia Hilll
Quartz Gifting·jada24@quartzgifting.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 00179131Birthday gift not received | Cecilia Hilll |  Vilma Gusikowski | Apr 17, 2026, 12:48 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 14895590Restock alert for backorder | Cecilia Hilll |  Leonard Waters-Howell | Apr 12, 2026, 12:28 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 23374466Restock alert for backorder | Cecilia Hilll |  Garth Dooley | Apr 11, 2026, 2:31 AM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 70351036Birthday gift not received | Cecilia Hilll |  Eula McKenzie | Mar 23, 2026, 5:48 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 03366544Foundation match help | Cecilia Hilll |  Katrina Johns | Feb 12, 2026, 10:05 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 94036499Wrong shade sent | Cecilia Hilll | Leonard Waters-Howell | Jan 16, 2026, 2:15 PM |
| 4/5 | Liked the experience. App could be slightly faster. | 00271839Shipping cost question | Cecilia Hilll |  Julie Hodkiewicz | Dec 8, 2025, 8:11 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 23214182Insider tier issue | Cecilia Hilll |  Tommy Kuvalis | Nov 30, 2025, 6:41 AM |
| 9/11 | Already referred three friends. They all love it too. | 69398029Wholesale order question | Cecilia Hilll |  Miss Amber Hintz Sr. | Nov 28, 2025, 3:00 PM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 91387767Return after 30-day window | Cecilia Hilll |  Amely Pacocha | Nov 18, 2025, 5:41 AM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 94991463App login problem | Cecilia Hilll | Leonard Waters-Howell | Nov 16, 2025, 3:28 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 40905869Cancel subscription / Auto-replenish | Cecilia Hilll |  Mr. Cade Senger | Nov 15, 2025, 7:07 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 98063477Gift card balance question | Cecilia Hilll |  Faith Hilll | Nov 9, 2025, 10:20 PM |
| 7/11 | I like it but I also shop other places. | 26855056Missing items in shipment | Cecilia Hilll |  Kip Schroeder IV | Sep 27, 2025, 5:58 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 09918111Order arrived damaged | Cecilia Hilll |  Mr. Eliza Gerhold IV | Sep 7, 2025, 11:03 PM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 30648521Missing samples in order | Cecilia Hilll | Miss Amber Hintz Sr. | Aug 24, 2025, 2:25 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 75948644BOPIS pickup not ready | Cecilia Hilll | Kip Schroeder IV | Jun 17, 2025, 9:38 AM |