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CustomersEthelyn Marquardt

Ethelyn Marquardt

theodore.lebsack@gmail.com
Tickets38Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Not great. The product arrived broken, replacement also broken.91863883Foundation match helpEthelyn MarquardtAmely PacochaMay 14, 2026, 5:01 AM
2/5Three separate tickets for one missing-items issue. Painful.18038580Store experience feedbackEthelyn MarquardtMr. Eliza Gerhold IVApr 26, 2026, 1:08 AM
5/5Got my Klarna split sorted out in two messages. So easy.76534098Cancel subscription / Auto-replenishEthelyn MarquardtKip Schroeder IVApr 15, 2026, 6:49 AM
4/5Quick resolution, only had to enter the order number twice.27986811Pro discount enrollmentEthelyn MarquardtMr. Lonie HudsonMar 10, 2026, 9:23 AM
1/5Had to call my credit card company because Bloom support gave up.67124376Question about product ingredientsEthelyn MarquardtKip Schroeder IVFeb 28, 2026, 9:15 PM
10/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.86487683Gift card balance questionEthelyn MarquardtMr. Cade SengerFeb 22, 2026, 8:41 PM
5/5Reset my password and reordered without losing my cart. Beautifully done.50333892Wholesale order questionEthelyn MarquardtEula McKenzieDec 14, 2025, 7:30 PM
4/5Smooth chat. Just had to scroll to find the right help article first.59843434Lost package follow-upEthelyn MarquardtKatrina JohnsOct 15, 2025, 9:46 PM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.47301988Address change after shippingEthelyn MarquardtMr. Eliza Gerhold IVSep 6, 2025, 6:51 AM
1/5Couldn't complete onboarding. Eventually gave up.65240631Address change after shippingEthelyn MarquardtMr. Eliza Gerhold IVJul 25, 2025, 4:06 PM
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Properties

Customer
Name
Ethelyn Marquardt
Email
theodore.lebsack@gmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
7,184
Lifetime spend
—
Last purchase
—
Skin tone
—
Foundation shade
63W
Skin concerns
hyperpigmentation, dullness, uneven-texture
Allergies / restrictions
—
Favorite brands
Dior, Fenty Beauty, Estée Lauder, Rare Beauty
YTD spend
763
App installed
Yes
App last opened
Apr 25, 2026
Email subscribed
No
Marketing segment
new-customer
Last purchase amount
78
Total orders
5
Preferred category
skincare
Tickets
Tickets
38
Last seen
May 17, 2026
Responses
Avg rating
3.90