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CustomersEthelyn Marquardt

Ethelyn Marquardt

theodore.lebsack@gmail.com
Tickets38Responses10
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
18933831Missing items in shipmentOpenHighEthelyn Marquardt—Steve O'ConnerEmail
samplesapp
-—Skipped———May 17, 2026-
30383013Where is my order?SolvedNormalEthelyn Marquardt—Mr. Cade SengerChat
returnsfragrance
1h○Sent, no reply———May 14, 2026-
91863883Foundation match helpSolvedUrgentEthelyn Marquardt—Amely PacochaEmail
vipfragranceshade-match
8h●Responded2/5——May 12, 2026-
75617052Item authenticity concernSolvedHighEthelyn Marquardt—Eula McKenzieEmail—2h○Sent, no reply———Apr 24, 2026-
18038580Store experience feedbackSolvedNormalEthelyn Marquardt—Mr. Eliza Gerhold IVEmail
bopis
23h●Responded2/5——Apr 23, 2026-
76534098Cancel subscription / Auto-replenishSolvedNormalEthelyn Marquardt—Kip Schroeder IVChat
influencerrefundfragrance
14h●Responded5/5——Apr 14, 2026-
30774723Cancel subscription / Auto-replenishSolvedLowEthelyn Marquardt—Eula McKenzieChat—2h⊘Not fired———Apr 13, 2026-
21855477App crashes at checkoutSolvedNormalEthelyn Marquardt—Mr. Eliza Gerhold IVEmail
shippinggift-card
2h○Sent, no reply———Mar 31, 2026-
21561645Foundation match helpPendingNormalEthelyn Marquardt—Dr. Mandy McLaughlinEmail
vip
-—Skipped———Mar 16, 2026-
27986811Pro discount enrollmentClosedNormalEthelyn Marquardt—Mr. Lonie HudsonPhone
vipwholesalereturns
1h●Responded4/5——Mar 8, 2026Mar 9, 2026
73638307Cancel order requestSolvedNormalEthelyn Marquardt—Steve O'ConnerEmail
fragrance
1h○Sent, no reply———Mar 3, 2026-
86487683Gift card balance questionSolvedNormalEthelyn Marquardt—Mr. Cade SengerEmail—15h●Responded10/11——Feb 20, 2026-
67124376Question about product ingredientsSolvedNormalEthelyn Marquardt—Kip Schroeder IVChat
vipinfluencerfragrance
7d 19h●Responded1/5——Feb 20, 2026-
31090332Birthday gift not receivedSolvedNormalEthelyn Marquardt—Miss Amber Hintz Sr.Chat
vip
2h○Sent, no reply———Feb 13, 2026-
22407229Address change after shippingClosedLowEthelyn Marquardt—Mr. Eliza Gerhold IVChat—2h○Sent, no reply———Jan 20, 2026Jan 26, 2026
51182660Store experience feedbackClosedNormalEthelyn Marquardt—Steve O'ConnerChat
returnsinfluencer
4h○Sent, no reply———Jan 20, 2026Jan 22, 2026
29924255Wrong shade sentClosedNormalEthelyn Marquardt—Kip Schroeder IVEmail
damaged
16h○Sent, no reply———Dec 24, 2025Dec 28, 2025
50333892Wholesale order questionClosedNormalEthelyn Marquardt—Eula McKenzieChat
shade-matchreturns
6h●Responded5/5——Dec 13, 2025Dec 17, 2025
22944924Wrong shade sentSolvedNormalEthelyn Marquardt—Kaela FriesenChat
vip
2h○Sent, no reply———Dec 8, 2025-
12181074BOPIS order cancelled at storeSolvedNormalEthelyn Marquardt—Kip Schroeder IVEmail
shipping
4h○Sent, no reply———Dec 3, 2025-
32495548Missing items in shipmentClosedNormalEthelyn Marquardt—Oscar O'HaraEmail
vip
1h○Sent, no reply———Nov 28, 2025Dec 3, 2025
59843434Lost package follow-upSolvedNormalEthelyn Marquardt—Katrina JohnsEmail
fragrancereturns
8h●Responded4/5——Oct 14, 2025-
55101180Return after 30-day windowSolvedHighEthelyn Marquardt—Lily RaynorChat
wholesalerefundshipping
5d 21h⊘Not fired———Oct 1, 2025-
87408418BOPIS pickup not readyClosedNormalEthelyn Marquardt—Faith HilllChat
influencer
5h○Sent, no reply———Oct 1, 2025Oct 7, 2025
37985967Foundation match helpClosedLowEthelyn Marquardt—Darryl JacobiChat
viployalty
2h○Sent, no reply———Sep 8, 2025Sep 10, 2025
47301988Address change after shippingClosedNormalEthelyn Marquardt—Mr. Eliza Gerhold IVEmail
damagedgift-card
5h●Responded5/5——Sep 4, 2025Sep 5, 2025
82769415Cancel order requestSolvedLowEthelyn Marquardt—Ignatius CummerataEmail
influencer
1h○Sent, no reply———Aug 30, 2025-
10120820Cancel subscription / Auto-replenishPendingHighEthelyn Marquardt—Oscar O'HaraPhone
gift-cardshipping
-—Skipped———Aug 21, 2025-
64397354BOPIS order cancelled at storeSolvedNormalEthelyn Marquardt—Lily RaynorChat—23h○Sent, no reply———Aug 15, 2025-
22790644Cancel subscription / Auto-replenishPendingNormalEthelyn Marquardt—Julie HodkiewiczEmail
wholesaleinfluencer
-—Skipped———Aug 1, 2025-
30239048App login problemSolvedNormalEthelyn Marquardt—Miss Amber Hintz Sr.Phone—3h⊘Not fired———Jul 29, 2025-
59252898BOPIS pickup not readyOpenHighEthelyn Marquardt—Jacklyn DareChat
vipfragrance
-—Skipped———Jul 24, 2025-
65240631Address change after shippingClosedLowEthelyn Marquardt—Mr. Eliza Gerhold IVEmail—6h●Responded1/5——Jul 23, 2025Jul 29, 2025
60430320Restock alert for backorderSolvedHighEthelyn Marquardt—Yazmin JastChat
wholesale
2d 20h○Sent, no reply———Jul 18, 2025-
24944208Influencer code not workingSolvedNormalEthelyn Marquardt—Mr. Cade SengerEmail
shade-matchgift-card
4h○Sent, no reply———Jul 14, 2025-
03434812Item authenticity concernClosedNormalEthelyn Marquardt—Yazmin JastEmail
gift-card
6h○Sent, no reply———Jul 8, 2025Jul 10, 2025
08838825Price match requestSolvedNormalEthelyn Marquardt—Darryl JacobiEmail—20h○Sent, no reply———Jun 30, 2025-
00077421Item authenticity concernClosedNormalEthelyn Marquardt—Chaz RennerEmail—4h⊘Not fired———Jun 26, 2025Jun 29, 2025
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Properties

Customer
Name
Ethelyn Marquardt
Email
theodore.lebsack@gmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
7,184
Lifetime spend
—
Last purchase
—
Skin tone
—
Foundation shade
63W
Skin concerns
hyperpigmentation, dullness, uneven-texture
Allergies / restrictions
—
Favorite brands
Dior, Fenty Beauty, Estée Lauder, Rare Beauty
YTD spend
763
App installed
Yes
App last opened
Apr 25, 2026
Email subscribed
No
Marketing segment
new-customer
Last purchase amount
78
Total orders
5
Preferred category
skincare
Tickets
Tickets
38
Last seen
May 17, 2026
Responses
Avg rating
3.90