Rodolfo Weber
murphy.pagac9@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 60623024Birthday gift not received | Rodolfo Weber |  Garth Dooley | May 14, 2026, 4:13 AM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 03234743BOPIS pickup not ready | Rodolfo Weber |  Yazmin Jast | Mar 31, 2026, 3:18 PM |
| 1/11 | The Insider perks feel watered down compared to two years ago. | 36050622Pro discount enrollment | Rodolfo Weber |  Julie Hodkiewicz | Feb 12, 2026, 6:37 AM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 12341105BOPIS order cancelled at store | Rodolfo Weber |  Vilma Gusikowski | Jan 23, 2026, 12:33 AM |
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 20092350Cancel subscription / Auto-replenish | Rodolfo Weber |  Oscar O'Hara | Jan 22, 2026, 11:44 PM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 04848064Discount code not working | Rodolfo Weber |  Kaela Friesen | Nov 5, 2025, 11:01 PM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 67497061Order arrived damaged | Rodolfo Weber |  Amely Pacocha | Oct 18, 2025, 4:53 AM |
| 1/5 | Treated like I was lying about the missing items. Insulting. | 67344149Item authenticity concern | Rodolfo Weber |  Mr. Cade Senger | Oct 10, 2025, 5:24 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 47956971Discount code not working | Rodolfo Weber | Vilma Gusikowski | Sep 14, 2025, 3:05 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 91824780Klarna / Afterpay split issue | Rodolfo Weber |  Chaz Renner | Aug 10, 2025, 8:43 AM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 53064191Address change after shipping | Rodolfo Weber |  Darryl Jacobi | Jul 12, 2025, 7:02 AM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 69479053Gift card balance question | Rodolfo Weber |  Eula McKenzie | Jul 1, 2025, 8:08 AM |
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 43328311Missing samples in order | Rodolfo Weber |  Katrina Johns | Jun 29, 2025, 12:07 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 30926695Return after 30-day window | Rodolfo Weber | Darryl Jacobi | Jun 25, 2025, 9:24 AM |