Rodolfo Weber
murphy.pagac9@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06325420 | Lost package follow-up | Solved | Normal | Rodolfo Weber | — |  Miss Amber Hintz Sr. | refund | 6h | ⊘Not fired | — | — | — | May 19, 2026 | - | |
| 60623024 | Birthday gift not received | Solved | Low | Rodolfo Weber | — |  Garth Dooley | Phone | wholesalegift-carddamaged | 1d 2h | ●Responded | 2/5 | — | — | May 11, 2026 | - |
| 93430262 | Foundation match help | Closed | Normal | Rodolfo Weber | — |  Chaz Renner | — | 6h | ○Sent, no reply | — | — | — | May 4, 2026 | May 8, 2026 | |
| 00115076 | Insider tier issue | Solved | Normal | Rodolfo Weber | — |  Lily Raynor | loyaltybopisshade-match | 8d 16h | ⊘Not fired | — | — | — | Apr 24, 2026 | - | |
| 82614812 | Discount code not working | Solved | Normal | Rodolfo Weber | — |  Kaela Friesen | shade-matchsamplesreturns | 1h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - | |
| 28049067 | Missing items in shipment | Solved | Low | Rodolfo Weber | — |  Mr. Skyla Trantow | Chat | gift-cardloyalty | 7h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 53720004 | Address change after shipping | Solved | Normal | Rodolfo Weber | — |  Eula McKenzie | Phone | bopisshade-matchwholesale | 4h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 03234743 | BOPIS pickup not ready | Solved | Normal | Rodolfo Weber | — |  Yazmin Jast | returnsloyalty | 2h | ●Responded | 4/5 | — | — | Mar 30, 2026 | - | |
| 15629355 | Pro discount enrollment | Pending | Normal | Rodolfo Weber | — |  Faith Hilll | refund | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 95242810 | Where is my order? | Solved | Normal | Rodolfo Weber | — | Faith Hilll | fragrancewholesalegift-card | 6h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 98883040 | Refund not received | Closed | Normal | Rodolfo Weber | — |  Dr. Mandy McLaughlin | Chat | loyalty | 2h | ⊘Not fired | — | — | — | Feb 10, 2026 | Feb 17, 2026 |
| 36050622 | Pro discount enrollment | Solved | Normal | Rodolfo Weber | — |  Julie Hodkiewicz | returns | 2d 19h | ●Responded | 1/11 | — | — | Feb 8, 2026 | - | |
| 44299396 | Shipping cost question | Solved | Normal | Rodolfo Weber | — |  Ignatius Cummerata | Chat | vip | 6h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 12341105 | BOPIS order cancelled at store | Solved | Normal | Rodolfo Weber | — |  Vilma Gusikowski | Chat | gift-cardinfluencer | 6h | ●Responded | 4/5 | — | — | Jan 22, 2026 | - |
| 20092350 | Cancel subscription / Auto-replenish | Solved | Low | Rodolfo Weber | — |  Oscar O'Hara | bopis | 12h | ●Responded | 2/5 | — | — | Jan 21, 2026 | - | |
| 48648251 | Item authenticity concern | Solved | High | Rodolfo Weber | — |  Darryl Jacobi | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - |
| 56963423 | Birthday gift not received | Closed | Normal | Rodolfo Weber | — |  Leonard Waters-Howell | Chat | influencergift-card | 16h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 10, 2026 |
| 82373248 | Item authenticity concern | Solved | Urgent | Rodolfo Weber | — | Eula McKenzie | Phone | appsamples | 6h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 65921074 | BOPIS order cancelled at store | Pending | High | Rodolfo Weber | — |  Kip Schroeder IV | Phone | — | - | —Skipped | — | — | — | Dec 18, 2025 | - |
| 49762371 | Gift card balance question | Pending | Normal | Rodolfo Weber | — | Darryl Jacobi | Chat | damaged | - | —Skipped | — | — | — | Dec 16, 2025 | - |
| 31711502 | Price match request | Solved | Normal | Rodolfo Weber | — | Leonard Waters-Howell | bopisfragrancesamples | 1d 22h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |
| 16633861 | Wrong shade sent | Closed | Normal | Rodolfo Weber | — | Ignatius Cummerata | loyaltysamplesdamaged | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 16, 2025 | |
| 29839103 | Pro discount enrollment | Pending | High | Rodolfo Weber | — | Lily Raynor | bopisappreturns | - | —Skipped | — | — | — | Nov 6, 2025 | - | |
| 04848064 | Discount code not working | Solved | Normal | Rodolfo Weber | — | Kaela Friesen | — | 6h | ●Responded | 3/5 | — | — | Nov 4, 2025 | - | |
| 94799162 | Price match request | Closed | Low | Rodolfo Weber | — | Darryl Jacobi | Social | samples | 21h | ⊘Not fired | — | — | — | Nov 3, 2025 | Nov 7, 2025 |
| 67497061 | Order arrived damaged | Solved | Low | Rodolfo Weber | — |  Amely Pacocha | Chat | refund | 3h | ●Responded | 4/5 | — | — | Oct 16, 2025 | - |
| 99396909 | BOPIS pickup not ready | Solved | High | Rodolfo Weber | — | Kip Schroeder IV | Chat | — | 2h | ⊘Not fired | — | — | — | Oct 11, 2025 | - |
| 46566070 | Influencer code not working | Open | High | Rodolfo Weber | — | Miss Amber Hintz Sr. | Chat | damaged | - | —Skipped | — | — | — | Oct 9, 2025 | - |
| 67344149 | Item authenticity concern | Solved | Low | Rodolfo Weber | — |  Mr. Cade Senger | bopisshipping | 20h | ●Responded | 1/5 | — | — | Oct 8, 2025 | - | |
| 29954465 | Item authenticity concern | Pending | Normal | Rodolfo Weber | — | Julie Hodkiewicz | Chat | shade-matchinfluencersamples | - | —Skipped | — | — | — | Sep 13, 2025 | - |
| 47956971 | Discount code not working | Solved | High | Rodolfo Weber | — | Vilma Gusikowski | Chat | shade-matchfragranceinfluencer | 6h | ●Responded | 5/5 | — | — | Sep 12, 2025 | - |
| 49599402 | Store experience feedback | Pending | Normal | Rodolfo Weber | — | Kaela Friesen | returnsvipgift-card | - | —Skipped | — | — | — | Aug 28, 2025 | - | |
| 81603416 | Question about product ingredients | Solved | Normal | Rodolfo Weber | — |  Tommy Kuvalis | Social | refundwholesaleinfluencer | 9h | ⊘Not fired | — | — | — | Aug 21, 2025 | - |
| 91091049 | Birthday gift not received | Solved | Urgent | Rodolfo Weber | — | Vilma Gusikowski | fragrance | 2h | ⊘Not fired | — | — | — | Aug 13, 2025 | - | |
| 91824780 | Klarna / Afterpay split issue | Closed | Normal | Rodolfo Weber | — | Chaz Renner | gift-cardsamplesbopis | 6h | ●Responded | 5/5 | — | — | Aug 9, 2025 | Aug 14, 2025 | |
| 70090040 | Wrong shade sent | Solved | Low | Rodolfo Weber | — | Kip Schroeder IV | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - |
| 49230261 | Wrong shade sent | Closed | Normal | Rodolfo Weber | — | Eula McKenzie | — | 1d 15h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 9, 2025 | |
| 25678956 | Birthday gift not received | Open | Normal | Rodolfo Weber | — |  Katrina Johns | Chat | damaged | - | —Skipped | — | — | — | Jul 22, 2025 | - |
| 53064191 | Address change after shipping | Solved | Urgent | Rodolfo Weber | — | Darryl Jacobi | Phone | vipfragrancebopis | 6d 6h | ●Responded | 3/5 | — | — | Jul 4, 2025 | - |
| 69479053 | Gift card balance question | Closed | High | Rodolfo Weber | — | Eula McKenzie | Chat | influencerwholesalegift-card | 2d 13h | ●Responded | 1/5 | — | — | Jun 28, 2025 | Jul 5, 2025 |
| 43328311 | Missing samples in order | Solved | Low | Rodolfo Weber | — | Katrina Johns | returnsdamaged | 15h | ●Responded | 1/5 | — | — | Jun 26, 2025 | - | |
| 30926695 | Return after 30-day window | Solved | Normal | Rodolfo Weber | — | Darryl Jacobi | Chat | refundwholesale | 1h | ●Responded | 4/5 | — | — | Jun 24, 2025 | - |
| 46156513 | Restock alert for backorder | Solved | Normal | Rodolfo Weber | — | Kip Schroeder IV | shippingloyaltyrefund | 9h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |
| 16973138 | Influencer code not working | Closed | Normal | Rodolfo Weber | — |  Mr. Eliza Gerhold IV | Phone | returnsgift-card | 6h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 15, 2025 |
| 43776879 | App login problem | Solved | Normal | Rodolfo Weber | — | Lily Raynor | refund | 1d 10h | ○Sent, no reply | — | — | — | May 28, 2025 | - |