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CustomersLester Morar

Lester Morar

corine20@hotmail.com
Tickets58Responses15
Showing 1 - 15 of 15
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Great overall, just took a bit longer than I expected on chat.54802101Shipping cost questionLester MorarKatrina JohnsMay 7, 2026, 3:10 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.59294619Loyalty points not postingLester MorarFaith HilllApr 30, 2026, 6:27 AM
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.60306996Wholesale order questionLester MorarKip Schroeder IVApr 27, 2026, 9:37 PM
4/5Liked the experience. App could be slightly faster.07782156Store experience feedbackLester MorarDarryl JacobiMar 21, 2026, 12:14 AM
3/5Got my points back but the agent forgot to ship the replacement.28599534BOPIS pickup not readyLester MorarMr. Cade SengerFeb 26, 2026, 12:50 PM
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.73090350Question about product ingredientsLester MorarTommy KuvalisFeb 16, 2026, 4:26 AM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.89045969Price match requestLester MorarAmely PacochaJan 26, 2026, 1:18 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.02040305Cancel subscription / Auto-replenishLester MorarYazmin JastJan 17, 2026, 5:09 PM
5/5Replied within minutes on a Sunday. Honestly didn't expect that.07885064Foundation match helpLester MorarJacklyn DareDec 24, 2025, 8:04 AM
4/5Helpful enough. Took longer than I expected for a simple address change.23333574Cancel order requestLester MorarMr. Cade SengerOct 12, 2025, 7:17 AM
9/11The brand range alone makes it worth it. Service makes it lifelong.59674569Store experience feedbackLester MorarMiss Amber Hintz Sr.Sep 24, 2025, 7:16 PM
1/11Wouldn't recommend after the return debacle I went through.02783911Refund not receivedLester MorarKip Schroeder IVJul 11, 2025, 6:39 PM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.43406902Price match requestLester MorarLily RaynorJul 5, 2025, 8:55 AM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.66421739Item authenticity concernLester MorarAmely PacochaJun 23, 2025, 9:08 AM
1/5Worst customer service I've dealt with. Refund denied with no explanation.10352881Loyalty points not postingLester MorarChaz RennerJun 19, 2025, 8:44 AM
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Properties

Customer
Name
Lester Morar
Email
corine20@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
4,125
Lifetime spend
2,324
Last purchase
Feb 25, 2026
Skin tone
medium
Foundation shade
13C
Skin concerns
redness
Allergies / restrictions
—
Favorite brands
Living Proof, Rare Beauty, Le Labo, Drunk Elephant
YTD spend
1,035
App installed
Yes
App last opened
Apr 25, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
62
Total orders
3
Preferred category
—
Tickets
Tickets
58
Last seen
May 21, 2026
Responses
Avg rating
4.53