Lester Morar
corine20@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 54802101Shipping cost question | May 7, 2026, 3:10 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 59294619Loyalty points not posting | Apr 30, 2026, 6:27 AM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 60306996Wholesale order question | Apr 27, 2026, 9:37 PM | ||
| 4/5 | Liked the experience. App could be slightly faster. | 07782156Store experience feedback | Mar 21, 2026, 12:14 AM | ||
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 28599534BOPIS pickup not ready | Feb 26, 2026, 12:50 PM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 73090350Question about product ingredients | Feb 16, 2026, 4:26 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 89045969Price match request | Jan 26, 2026, 1:18 AM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 02040305Cancel subscription / Auto-replenish | Jan 17, 2026, 5:09 PM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 07885064Foundation match help | Dec 24, 2025, 8:04 AM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 23333574Cancel order request | Oct 12, 2025, 7:17 AM | ||
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 59674569Store experience feedback | Sep 24, 2025, 7:16 PM | ||
| 1/11 | Wouldn't recommend after the return debacle I went through. | 02783911Refund not received | Jul 11, 2025, 6:39 PM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 43406902Price match request | Jul 5, 2025, 8:55 AM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 66421739Item authenticity concern | Jun 23, 2025, 9:08 AM | ||
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 10352881Loyalty points not posting | Jun 19, 2025, 8:44 AM |