Lester Morar
corine20@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55408514 | Restock alert for backorder | Closed | Normal | — | — | 17h | ⊘Not fired | — | — | — | May 21, 2026 | May 29, 2026 | |||
| 93214435 | Store experience feedback | Closed | High | — | — | 10h | ○Sent, no reply | — | — | — | May 13, 2026 | May 21, 2026 | |||
| 54714800 | Loyalty points not posting | Closed | Normal | — | Chat | bopis | 11h | ○Sent, no reply | — | — | — | May 9, 2026 | May 12, 2026 | ||
| 22930214 | Discount code not working | Solved | Urgent | — | Chat | — | 5h | ○Sent, no reply | — | — | — | May 8, 2026 | - | ||
| 71870261 | Cancel subscription / Auto-replenish | Solved | Low | — | wholesale | 5h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |||
| 54802101 | Shipping cost question | Closed | Normal | — | Chat | bopisvipinfluencer | 5h | ●Responded | 4/5 | — | — | May 6, 2026 | May 13, 2026 | ||
| 56652643 | Return after 30-day window | Solved | Normal | — | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | May 4, 2026 | - | ||
| 38298386 | Loyalty points not posting | Solved | Normal | — | Chat | vip | 3h | ⊘Not fired | — | — | — | Apr 27, 2026 | - | ||
| 59294619 | Loyalty points not posting | Solved | Normal | — | Phone | app | 17h | ●Responded | 4/5 | — | — | Apr 27, 2026 | - | ||
| 60306996 | Wholesale order question | Closed | Normal | — | shippingloyalty | 3h | ●Responded | 5/5 | — | — | Apr 26, 2026 | Apr 29, 2026 | |||
| 91031359 | Shipping cost question | Solved | High | — | Chat | returns | 19h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | ||
| 88715276 | Loyalty points not posting | Solved | Normal | — | Chat | wholesaleshade-matchrefund | 6d 3h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | ||
| 10444678 | Birthday gift not received | Solved | Normal | — | Chat | — | 8d 23h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | ||
| 16349941 | Missing samples in order | Closed | Normal | — | apployalty | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 11, 2026 | |||
| 07255657 | App crashes at checkout | Pending | Normal | — | gift-cardvipreturns | - | —Skipped | — | — | — | Apr 2, 2026 | - | |||
| 49287364 | Store experience feedback | Closed | Normal | — | refund | 5h | ⊘Not fired | — | — | — | Apr 2, 2026 | Apr 6, 2026 | |||
| 32845696 | Wholesale order question | Pending | Normal | — | wholesalereturns | - | —Skipped | — | — | — | Mar 30, 2026 | - | |||
| 48256414 | Loyalty points not posting | Closed | Normal | — | appvip | 6h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 24, 2026 | |||
| 07782156 | Store experience feedback | Closed | Normal | — | vipdamagedgift-card | 1d 8h | ●Responded | 4/5 | — | — | Mar 19, 2026 | Mar 27, 2026 | |||
| 52577418 | Missing items in shipment | Open | Normal | — | shippingdamagedwholesale | - | —Skipped | — | — | — | Mar 19, 2026 | - | |||
| 39554969 | Where is my order? | Solved | Normal | — | Chat | returns | 9h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | ||
| 63838452 | Loyalty points not posting | Solved | Normal | — | shade-matchloyalty | 1d 10h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |||
| 28599534 | BOPIS pickup not ready | Solved | Normal | — | Phone | shippingbopiswholesale | 4d 3h | ●Responded | 3/5 | — | — | Feb 20, 2026 | - | ||
| 71368968 | Refund not received | Solved | Normal | — | Phone | loyalty | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | ||
| 30091552 | Address change after shipping | Closed | Low | — | Phone | bopis | 14h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 21, 2026 | ||
| 73090350 | Question about product ingredients | Closed | Normal | — | Chat | vip | 20h | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 20, 2026 | ||
| 55393843 | Wrong shade sent | Solved | Normal | — | influencerapp | 3h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |||
| 76499507 | Price match request | Solved | High | — | fragrancedamagedsamples | 5h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |||
| 10611417 | Wrong shade sent | Open | Normal | — | loyalty | - | —Skipped | — | — | — | Jan 29, 2026 | - | |||
| 89045969 | Price match request | Closed | Normal | — | gift-card | 5h | ●Responded | 5/5 | — | — | Jan 25, 2026 | Feb 1, 2026 | |||
| 70163232 | Store experience feedback | Solved | Low | — | — | 3h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 02040305 | Cancel subscription / Auto-replenish | Closed | Normal | — | — | 3h | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 23, 2026 | |||
| 14465982 | Foundation match help | Solved | Low | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | ||
| 56626746 | Refund not received | Solved | Normal | — | influencerdamaged | 2d 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |||
| 07885064 | Foundation match help | Closed | Urgent | — | — | 1h | ●Responded | 5/5 | — | — | Dec 23, 2025 | Dec 25, 2025 | |||
| 42674793 | App crashes at checkout | Pending | Normal | — | Chat | influencergift-card | - | —Skipped | — | — | — | Dec 8, 2025 | - | ||
| 51798923 | Influencer code not working | Solved | Normal | — | Chat | loyaltybopis | 4d 23h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 12285883 | Klarna / Afterpay split issue | Solved | High | — | gift-cardfragrance | 23h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - | |||
| 11394102 | Refund not received | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 23, 2025 | ||
| 23919923 | Cancel order request | Solved | Low | — | Chat | — | 1d 3h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | ||
| 34344327 | BOPIS pickup not ready | Closed | High | — | damagedvip | 18h | ⊘Not fired | — | — | — | Oct 21, 2025 | Oct 29, 2025 | |||
| 58813138 | App crashes at checkout | Solved | Normal | — | Chat | shade-matchsamples | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | ||
| 64895984 | BOPIS pickup not ready | Closed | Normal | — | Chat | wholesalegift-card | 11h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 15, 2025 | ||
| 23333574 | Cancel order request | Solved | High | — | — | 23h | ●Responded | 4/5 | — | — | Oct 9, 2025 | - | |||
| 59674569 | Store experience feedback | Solved | Low | — | influencerdamaged | 5h | ●Responded | 9/11 | — | — | Sep 23, 2025 | - | |||
| 40315333 | BOPIS order cancelled at store | Solved | Normal | — | bopis | 14h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |||
| 49386273 | Cancel order request | Closed | Normal | — | loyalty | 2h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 10, 2025 | |||
| 21281861 | Store experience feedback | Solved | High | — | influencerbopiswholesale | 5h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |||
| 12481303 | Return after 30-day window | Pending | High | — | shade-matchgift-cardapp | - | —Skipped | — | — | — | Jul 31, 2025 | - | |||
| 73212527 | Where is my order? | Solved | Normal | — | vipdamaged | 5h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - |