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CustomersDr. Carlie Kovacek

Dr. Carlie Kovacek

ebony7@hotmail.com
Tickets36Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
7/11I shop here for some categories, not others.60427854Item authenticity concernDr. Carlie KovacekOscar O'HaraMay 21, 2026, 10:45 PM
4/5Friendly chat, fixed the issue. Took two tries to get the right shipping label.80115747Loyalty points not postingDr. Carlie KovacekOscar O'HaraApr 13, 2026, 11:00 AM
5/5Let me filter by skin type more aggressively.63375679Missing samples in orderDr. Carlie KovacekLeonard Waters-HowellJan 6, 2026, 8:41 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.16948972Question about product ingredientsDr. Carlie KovacekChaz RennerDec 22, 2025, 5:36 PM
3/5Resolved but I had to dig for the right form.42870454Item authenticity concernDr. Carlie KovacekMr. Skyla TrantowNov 19, 2025, 1:16 PM
4/5Smooth signup. The intro samples took a week to arrive but they were great.41340924App login problemDr. Carlie KovacekEula McKenzieOct 21, 2025, 7:56 PM
2/5Felt like I was talking to a script. Same response three times.74404494BOPIS pickup not readyDr. Carlie KovacekVilma GusikowskiSep 8, 2025, 8:04 PM
4/11Pricing has crept up and the value isn't there anymore.09254168Question about product ingredientsDr. Carlie KovacekMr. Lonie HudsonJul 19, 2025, 9:55 AM
4/5Pretty smooth. One step required a follow-up email.87063825App login problemDr. Carlie KovacekVilma GusikowskiMay 30, 2025, 12:00 PM
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Properties

Customer
Name
Dr. Carlie Kovacek
Email
ebony7@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
3,921
Lifetime spend
267
Last purchase
Mar 5, 2026
Skin tone
medium
Foundation shade
—
Skin concerns
acne, fine-lines, dark-circles
Allergies / restrictions
nickel-allergy, sulfate-free
Favorite brands
—
YTD spend
2,383
App installed
No
App last opened
Apr 27, 2026
Email subscribed
Yes
Marketing segment
at-risk
Last purchase amount
48
Total orders
39
Preferred category
skincare
Tickets
Tickets
36
Last seen
May 17, 2026
Responses
Avg rating
4.11