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CustomersDarien Stiedemann

Darien Stiedemann

jazmin_heathcote@gmail.com
Tickets38Responses6
Showing 1 - 6 of 6
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Friendly chat, fixed the issue. Took two tries to get the right shipping label.12210821Cancel order requestDarien StiedemannKatrina JohnsApr 9, 2026, 9:09 AM
1/11The Insider perks feel watered down compared to two years ago.63411639Birthday gift not receivedDarien StiedemannLeonard Waters-HowellDec 27, 2025, 10:51 PM
4/5Order arrived fine, agent was helpful when one product was missing.71807750Where is my order?Darien StiedemannLily RaynorDec 12, 2025, 7:58 PM
4/5Helpful enough. Took longer than I expected for a simple address change.57339917Birthday gift not receivedDarien StiedemannKatrina JohnsJul 11, 2025, 11:07 PM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.04269346Item authenticity concernDarien StiedemannFaith HilllJun 22, 2025, 12:47 AM
2/5App kept crashing during the return flow. Eventually had to call.99758459Lost package follow-upDarien StiedemannOscar O'HaraJun 18, 2025, 4:55 AM
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Properties

Customer
Name
Darien Stiedemann
Email
jazmin_heathcote@gmail.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
—
Lifetime spend
75
Last purchase
Mar 30, 2026
Skin tone
medium
Foundation shade
66W
Skin concerns
acne, uneven-texture, hyperpigmentation
Allergies / restrictions
nickel-allergy, paraben-free
Favorite brands
Le Labo, Sol de Janeiro, Estée Lauder
YTD spend
1,397
App installed
Yes
App last opened
—
Email subscribed
No
Marketing segment
high-value
Last purchase amount
18
Total orders
3
Preferred category
skincare
Tickets
Tickets
38
Last seen
Apr 21, 2026
Responses
Avg rating
3.33