Darien Stiedemann
jazmin_heathcote@gmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 82588828 | Price match request | Closed | Low | — | — | 3h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 25, 2026 | |||
| 12210821 | Cancel order request | Solved | Normal | — | Chat | bopisloyaltyvip | 10h | ●Responded | 4/5 | — | — | Apr 7, 2026 | - | ||
| 11671409 | Cancel order request | Open | High | — | Chat | vip | - | —Skipped | — | — | — | Apr 3, 2026 | - | ||
| 17976104 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | samplesgift-card | 2h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 53132092 | Lost package follow-up | Solved | High | — | fragrancereturns | 4h | ⊘Not fired | — | — | — | Mar 5, 2026 | - | |||
| 97040356 | Store experience feedback | Closed | Urgent | — | Chat | — | 12h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 20, 2026 | ||
| 78838419 | Wrong shade sent | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |||
| 93295915 | Wholesale order question | Open | Normal | — | Chat | refundreturns | - | —Skipped | — | — | — | Jan 23, 2026 | - | ||
| 62657372 | Item authenticity concern | Pending | Normal | — | — | - | —Skipped | — | — | — | Jan 11, 2026 | - | |||
| 29438037 | Loyalty points not posting | Solved | Urgent | — | gift-cardloyaltyreturns | 4h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |||
| 11051978 | Refund not received | Solved | High | — | Social | — | 2d 14h | ⊘Not fired | — | — | — | Jan 5, 2026 | - | ||
| 63411639 | Birthday gift not received | Solved | Low | — | loyalty | 6h | ●Responded | 1/11 | — | — | Dec 26, 2025 | - | |||
| 53554592 | Return after 30-day window | Closed | Normal | — | Phone | fragranceapp | 6h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 23, 2025 | ||
| 12937469 | Pro discount enrollment | Pending | Normal | — | bopis | - | —Skipped | — | — | — | Dec 15, 2025 | - | |||
| 38537068 | Lost package follow-up | Open | Low | — | Chat | — | - | —Skipped | — | — | — | Dec 11, 2025 | - | ||
| 71807750 | Where is my order? | Closed | Normal | — | Chat | — | 12h | ●Responded | 4/5 | — | — | Dec 11, 2025 | Dec 13, 2025 | ||
| 78457583 | Address change after shipping | Pending | Normal | — | — | - | —Skipped | — | — | — | Nov 21, 2025 | - | |||
| 02288451 | BOPIS pickup not ready | Solved | Urgent | — | samples | 1d 19h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |||
| 54544465 | Birthday gift not received | Open | Normal | — | — | - | —Skipped | — | — | — | Oct 24, 2025 | - | |||
| 65958829 | Refund not received | Solved | Low | — | Chat | wholesale | 2d 12h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | ||
| 80870848 | Return after 30-day window | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 45425575 | BOPIS pickup not ready | Solved | Urgent | — | bopis | 6h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 28120140 | Birthday gift not received | Closed | Normal | — | Social | — | 8h | ⊘Not fired | — | — | — | Sep 13, 2025 | Sep 17, 2025 | ||
| 55256448 | Return after 30-day window | Solved | Normal | — | vipinfluencerrefund | 4d | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |||
| 43525519 | Restock alert for backorder | Solved | High | — | — | 3d 22h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |||
| 80650219 | Wrong shade sent | Solved | High | — | Phone | bopis | 2h | ⊘Not fired | — | — | — | Sep 4, 2025 | - | ||
| 06873663 | Pro discount enrollment | Pending | High | — | Chat | refundshade-match | - | —Skipped | — | — | — | Sep 2, 2025 | - | ||
| 03228633 | Missing items in shipment | Solved | Normal | — | returnsgift-card | 2h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 49063912 | Address change after shipping | Closed | Normal | — | Chat | damagedbopis | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 15, 2025 | ||
| 57339917 | Birthday gift not received | Closed | Low | — | — | 6h | ●Responded | 4/5 | — | — | Jul 11, 2025 | Jul 13, 2025 | |||
| 93401756 | Shipping cost question | Solved | Normal | — | Chat | shippinggift-cardwholesale | 13h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | ||
| 23359132 | Restock alert for backorder | Closed | High | — | vipshippingfragrance | 6h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 7, 2025 | |||
| 65188304 | Discount code not working | Pending | Low | — | influencershippingapp | - | —Skipped | — | — | — | Jun 25, 2025 | - | |||
| 04269346 | Item authenticity concern | Solved | Normal | — | gift-card | 3h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - | |||
| 35590082 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | damagedappbopis | 6h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | ||
| 63771450 | Wholesale order question | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | Jun 17, 2025 | - | ||
| 99758459 | Lost package follow-up | Closed | High | — | Chat | appshippingdamaged | 7d 5h | ●Responded | 2/5 | — | — | Jun 9, 2025 | Jun 22, 2025 | ||
| 06020265 | Missing items in shipment | Open | Normal | — | gift-cardsamplesfragrance | - | —Skipped | — | — | — | May 27, 2025 | - |