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CustomersRubye Walker

Rubye Walker

jack.pagac@yahoo.com
Tickets41Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Got my missing samples shipped out the same day. Thank you!38897037Wrong shade sentRubye WalkerMr. Skyla TrantowMay 4, 2026, 5:01 PM
3/5Multiple screens, multiple agents. Could have been a one-click thing.99254843Return after 30-day windowRubye WalkerMr. Skyla TrantowApr 24, 2026, 10:34 AM
5/5Replied within minutes on a Sunday. Honestly didn't expect that.54547617Pro discount enrollmentRubye WalkerJacklyn DareApr 17, 2026, 3:47 AM
3/5Signup was straightforward. The quiz didn't really match me.40591391BOPIS pickup not readyRubye WalkerTommy KuvalisMar 19, 2026, 3:31 PM
10/11The selection, the service, the app — all top tier.46498171Missing items in shipmentRubye WalkerOscar O'HaraMar 3, 2026, 10:34 AM
1/5Order was a gift, arrived two weeks late and damaged, and no one cared.85931848Klarna / Afterpay split issueRubye WalkerGarth DooleyFeb 26, 2026, 8:15 PM
5/5Signing up was effortless and they sent samples that match my profile.35643088Allergic reaction concernRubye WalkerJulie HodkiewiczJan 2, 2026, 9:21 AM
9/11Bloom understands what a beauty customer actually wants.93534404Where is my order?Rubye WalkerMiss Amber Hintz Sr.Dec 19, 2025, 12:16 AM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.39951654Store experience feedbackRubye WalkerOscar O'HaraDec 1, 2025, 11:21 AM
5/5Resolved the discount code issue and added bonus points for the trouble. 10/10.89737678Discount code not workingRubye WalkerFaith HilllOct 23, 2025, 5:27 AM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.93919099Gift card balance questionRubye WalkerLeonard Waters-HowellAug 24, 2025, 11:57 AM
10/11Big fan. Their customer service has saved me more than once.39061432Birthday gift not receivedRubye WalkerLily RaynorJun 1, 2025, 5:19 PM
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Properties

Customer
Name
Rubye Walker
Email
jack.pagac@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
3,986
Lifetime spend
680
Last purchase
—
Skin tone
—
Foundation shade
—
Skin concerns
redness, dark-circles
Allergies / restrictions
—
Favorite brands
Tatcha, Le Labo, Maison Margiela, Rare Beauty
YTD spend
—
App installed
—
App last opened
May 5, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
95
Total orders
—
Preferred category
fragrance
Tickets
Tickets
41
Last seen
May 2, 2026
Responses
Avg rating
5.50