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CustomersAmira Howe

Amira Howe

sarai.vonrueden48@hotmail.com
Tickets48Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.57107714Item authenticity concernAmira HoweYazmin JastMay 22, 2026, 4:02 PM
3/5Got there. Took a full week which was longer than I'd expect for a missing item.54868202Item authenticity concernAmira HoweTommy KuvalisMay 10, 2026, 2:13 AM
5/5Lightning fast response, fixed my Insider points balance in one message.67253415App crashes at checkoutAmira HoweDarryl JacobiMay 1, 2026, 2:20 AM
9/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.39319856App crashes at checkoutAmira HoweMiss Amber Hintz Sr.Mar 27, 2026, 12:34 PM
5/5They reshipped my order overnight after the package was lost. Top tier.95358460BOPIS order cancelled at storeAmira HoweMr. Eliza Gerhold IVMar 15, 2026, 11:53 PM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.67459788Wrong shade sentAmira HoweKaela FriesenFeb 19, 2026, 1:19 PM
3/5Got the replacement but it took three back-and-forths to confirm the shade.86074859Influencer code not workingAmira HoweOscar O'HaraJan 22, 2026, 9:42 PM
9/11Their personalization is unreal. Like having a personal Beauty Advisor.50849284Loyalty points not postingAmira HoweJulie HodkiewiczOct 4, 2025, 10:08 AM
5/5Their chatbot actually solved my problem before a human was needed.02447818Lost package follow-upAmira HoweKatrina JohnsAug 29, 2025, 4:33 AM
9/11The brand range alone makes it worth it. Service makes it lifelong.62285813Lost package follow-upAmira HoweOscar O'HaraAug 28, 2025, 5:04 AM
5/5Add a recommend-based-on-what-I-own feature.22265208Lost package follow-upAmira HoweSteve O'ConnerJul 21, 2025, 8:47 AM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.17890009Influencer code not workingAmira HoweLily RaynorMay 23, 2025, 5:50 PM
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Properties

Customer
Name
Amira Howe
Email
sarai.vonrueden48@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
2,491
Lifetime spend
2,169
Last purchase
May 2, 2026
Skin tone
light-medium
Foundation shade
28W
Skin concerns
uneven-texture, dullness, anti-aging
Allergies / restrictions
—
Favorite brands
Chanel
YTD spend
—
App installed
No
App last opened
—
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
38
Total orders
27
Preferred category
wellness
Tickets
Tickets
48
Last seen
May 21, 2026
Responses
Avg rating
5.67