Mr. Bradford Kutch
donnell_dach-reichel@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 31137750Shipping cost question | Mr. Bradford Kutch |  Darryl Jacobi | Jan 25, 2026, 8:16 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 65834046Foundation match help | Mr. Bradford Kutch | Darryl Jacobi | Jan 19, 2026, 6:00 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 08521892Cancel subscription / Auto-replenish | Mr. Bradford Kutch |  Lily Raynor | Dec 15, 2025, 8:33 PM |
| 2/5 | Had to explain the same problem to four agents over two weeks. | 60073075Refund not received | Mr. Bradford Kutch |  Mr. Cade Senger | Dec 9, 2025, 8:55 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 18170431Restock alert for backorder | Mr. Bradford Kutch |  Katrina Johns | Nov 22, 2025, 12:07 PM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 26125932Order arrived damaged | Mr. Bradford Kutch |  Ignatius Cummerata | Nov 8, 2025, 4:18 PM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 08565902Discount code not working | Mr. Bradford Kutch |  Miss Amber Hintz Sr. | Sep 27, 2025, 2:56 PM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 50843183Discount code not working | Mr. Bradford Kutch |  Oscar O'Hara | Sep 20, 2025, 11:15 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 97488199Price match request | Mr. Bradford Kutch |  Yazmin Jast | Jul 31, 2025, 9:21 PM |
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 91781377App crashes at checkout | Mr. Bradford Kutch |  Amely Pacocha | May 23, 2025, 10:58 PM |