Mr. Bradford Kutch
donnell_dach-reichel@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96673446 | Shipping cost question | Closed | Low | — | — | 6h | ○Sent, no reply | — | — | — | May 20, 2026 | May 22, 2026 | |||
| 52620714 | Shipping cost question | Solved | Normal | — | app | 5d 7h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |||
| 87268896 | Address change after shipping | Solved | Normal | — | loyaltyreturnsapp | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |||
| 80960978 | Influencer code not working | Solved | Normal | — | Phone | — | 2d 7h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | ||
| 35704440 | Klarna / Afterpay split issue | Closed | Normal | — | returns | 6h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 28, 2026 | |||
| 68635561 | Klarna / Afterpay split issue | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Mar 22, 2026 | - | |||
| 11862344 | Missing samples in order | Open | Normal | — | — | - | —Skipped | — | — | — | Mar 4, 2026 | - | |||
| 08649553 | Restock alert for backorder | Solved | High | — | Social | shade-match | 3h | ⊘Not fired | — | — | — | Mar 2, 2026 | - | ||
| 13406323 | App crashes at checkout | Solved | Low | — | viployaltyshipping | 6h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | |||
| 81965583 | BOPIS order cancelled at store | Solved | Normal | — | wholesalerefund | 2h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |||
| 31137750 | Shipping cost question | Closed | Normal | — | gift-card | 7h | ●Responded | 5/5 | — | — | Jan 23, 2026 | Jan 25, 2026 | |||
| 65834046 | Foundation match help | Solved | Normal | — | sampleswholesaledamaged | 1d 5h | ●Responded | 4/5 | — | — | Jan 16, 2026 | - | |||
| 74931634 | Loyalty points not posting | Closed | Normal | — | Phone | samplesfragranceloyalty | 5h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 10, 2026 | ||
| 44045176 | Price match request | Open | High | — | — | - | —Skipped | — | — | — | Jan 3, 2026 | - | |||
| 16565045 | Shipping cost question | Pending | Low | — | — | - | —Skipped | — | — | — | Dec 17, 2025 | - | |||
| 08521892 | Cancel subscription / Auto-replenish | Solved | Low | — | damagedsamples | 18h | ●Responded | 4/5 | — | — | Dec 14, 2025 | - | |||
| 60073075 | Refund not received | Solved | Normal | — | Chat | bopisapp | 1h | ●Responded | 2/5 | — | — | Dec 8, 2025 | - | ||
| 07611274 | Foundation match help | Solved | Low | — | — | 23h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |||
| 08628136 | Item authenticity concern | Solved | Normal | — | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | ||
| 18170431 | Restock alert for backorder | Solved | Normal | — | damagedappwholesale | 5h | ●Responded | 4/5 | — | — | Nov 20, 2025 | - | |||
| 26125932 | Order arrived damaged | Solved | Normal | — | — | 2h | ●Responded | 5/5 | — | — | Nov 7, 2025 | - | |||
| 29354847 | Wrong shade sent | Solved | Normal | — | Phone | — | 22h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | ||
| 74715826 | Wrong shade sent | Solved | Low | — | Social | — | 2h | ⊘Not fired | — | — | — | Oct 24, 2025 | - | ||
| 19069712 | Birthday gift not received | Solved | Low | — | Chat | samples | 4h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | ||
| 08565902 | Discount code not working | Solved | Normal | — | gift-cardshippingdamaged | 3h | ●Responded | 2/5 | — | — | Sep 25, 2025 | - | |||
| 00948781 | Address change after shipping | Solved | Normal | — | Chat | fragrance | 2h | ⊘Not fired | — | — | — | Sep 22, 2025 | - | ||
| 50843183 | Discount code not working | Solved | High | — | Chat | samples | 1d 3h | ●Responded | 9/11 | — | — | Sep 17, 2025 | - | ||
| 99861700 | Allergic reaction concern | Solved | Low | — | Phone | appwholesaleinfluencer | 8h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | ||
| 03361747 | Wholesale order question | Open | Normal | — | Phone | returns | - | —Skipped | — | — | — | Sep 4, 2025 | - | ||
| 19633728 | BOPIS pickup not ready | Closed | Low | — | — | 13h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 20, 2025 | |||
| 42420594 | Cancel order request | Solved | High | — | Chat | damagedvip | 7d 19h | ⊘Not fired | — | — | — | Aug 9, 2025 | - | ||
| 76171734 | Pro discount enrollment | Solved | Normal | — | Phone | returnsgift-card | 1d 14h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | ||
| 17069165 | Insider tier issue | Solved | Normal | — | Chat | — | 13h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | ||
| 43687479 | Cancel order request | Solved | Low | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | ||
| 97488199 | Price match request | Solved | Normal | — | Chat | loyaltyshade-matchwholesale | 3h | ●Responded | 5/5 | — | — | Jul 30, 2025 | - | ||
| 95850522 | Cancel order request | Solved | Normal | — | Chat | — | 2d | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | ||
| 58785935 | Refund not received | Solved | Normal | — | loyaltysamples | 3h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |||
| 20571829 | Loyalty points not posting | Solved | Normal | — | Chat | vipshipping | 1h | ⊘Not fired | — | — | — | Jun 21, 2025 | - | ||
| 93651897 | Lost package follow-up | Pending | Low | — | — | - | —Skipped | — | — | — | May 26, 2025 | - | |||
| 91781377 | App crashes at checkout | Solved | Normal | — | Chat | — | 1h | ●Responded | 5/5 | — | — | May 23, 2025 | - |