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CustomersMr. Bradford Kutch

Mr. Bradford Kutch

donnell_dach-reichel@hotmail.com
Tickets40Responses10
Showing 1 - 40 of 40
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Channel
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Response
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Created
Closed
96673446Shipping cost questionClosedLowMr. Bradford Kutch—Mr. Eliza Gerhold IVEmail—6h○Sent, no reply———May 20, 2026May 22, 2026
52620714Shipping cost questionSolvedNormalMr. Bradford Kutch—Tommy KuvalisEmail
app
5d 7h○Sent, no reply———May 16, 2026-
87268896Address change after shippingSolvedNormalMr. Bradford Kutch—Dr. Mandy McLaughlinEmail
loyaltyreturnsapp
6h○Sent, no reply———Apr 9, 2026-
80960978Influencer code not workingSolvedNormalMr. Bradford Kutch—Kip Schroeder IVPhone—2d 7h○Sent, no reply———Mar 26, 2026-
35704440Klarna / Afterpay split issueClosedNormalMr. Bradford Kutch—Jacklyn DareEmail
returns
6h○Sent, no reply———Mar 24, 2026Mar 28, 2026
68635561Klarna / Afterpay split issueSolvedNormalMr. Bradford Kutch—Darryl JacobiEmail—4h○Sent, no reply———Mar 22, 2026-
11862344Missing samples in orderOpenNormalMr. Bradford Kutch—Miss Amber Hintz Sr.Email—-—Skipped———Mar 4, 2026-
08649553Restock alert for backorderSolvedHighMr. Bradford Kutch—Leonard Waters-HowellSocial
shade-match
3h⊘Not fired———Mar 2, 2026-
13406323App crashes at checkoutSolvedLowMr. Bradford Kutch—Vilma GusikowskiEmail
viployaltyshipping
6h⊘Not fired———Feb 25, 2026-
81965583BOPIS order cancelled at storeSolvedNormalMr. Bradford Kutch—Kaela FriesenEmail
wholesalerefund
2h○Sent, no reply———Feb 5, 2026-
31137750Shipping cost questionClosedNormalMr. Bradford Kutch—Darryl JacobiEmail
gift-card
7h●Responded5/5——Jan 23, 2026Jan 25, 2026
65834046Foundation match helpSolvedNormalMr. Bradford Kutch—Darryl JacobiEmail
sampleswholesaledamaged
1d 5h●Responded4/5——Jan 16, 2026-
74931634Loyalty points not postingClosedNormalMr. Bradford Kutch—Lily RaynorPhone
samplesfragranceloyalty
5h○Sent, no reply———Jan 5, 2026Jan 10, 2026
44045176Price match requestOpenHighMr. Bradford Kutch—Miss Amber Hintz Sr.Email—-—Skipped———Jan 3, 2026-
16565045Shipping cost questionPendingLowMr. Bradford Kutch—Mr. Skyla TrantowEmail—-—Skipped———Dec 17, 2025-
08521892Cancel subscription / Auto-replenishSolvedLowMr. Bradford Kutch—Lily RaynorEmail
damagedsamples
18h●Responded4/5——Dec 14, 2025-
60073075Refund not receivedSolvedNormalMr. Bradford Kutch—Mr. Cade SengerChat
bopisapp
1h●Responded2/5——Dec 8, 2025-
07611274Foundation match helpSolvedLowMr. Bradford Kutch—Mr. Skyla TrantowEmail—23h○Sent, no reply———Dec 6, 2025-
08628136Item authenticity concernSolvedNormalMr. Bradford Kutch—Dr. Mandy McLaughlinChat
loyalty
4h○Sent, no reply———Dec 5, 2025-
18170431Restock alert for backorderSolvedNormalMr. Bradford Kutch—Katrina JohnsEmail
damagedappwholesale
5h●Responded4/5——Nov 20, 2025-
26125932Order arrived damagedSolvedNormalMr. Bradford Kutch—Ignatius CummerataEmail—2h●Responded5/5——Nov 7, 2025-
29354847Wrong shade sentSolvedNormalMr. Bradford Kutch—Vilma GusikowskiPhone—22h○Sent, no reply———Oct 27, 2025-
74715826Wrong shade sentSolvedLowMr. Bradford Kutch—Julie HodkiewiczSocial—2h⊘Not fired———Oct 24, 2025-
19069712Birthday gift not receivedSolvedLowMr. Bradford Kutch—Oscar O'HaraChat
samples
4h○Sent, no reply———Oct 15, 2025-
08565902Discount code not workingSolvedNormalMr. Bradford Kutch—Miss Amber Hintz Sr.Email
gift-cardshippingdamaged
3h●Responded2/5——Sep 25, 2025-
00948781Address change after shippingSolvedNormalMr. Bradford Kutch—Miss Amber Hintz Sr.Chat
fragrance
2h⊘Not fired———Sep 22, 2025-
50843183Discount code not workingSolvedHighMr. Bradford Kutch—Oscar O'HaraChat
samples
1d 3h●Responded9/11——Sep 17, 2025-
99861700Allergic reaction concernSolvedLowMr. Bradford Kutch—Kip Schroeder IVPhone
appwholesaleinfluencer
8h○Sent, no reply———Sep 12, 2025-
03361747Wholesale order questionOpenNormalMr. Bradford Kutch—Julie HodkiewiczPhone
returns
-—Skipped———Sep 4, 2025-
19633728BOPIS pickup not readyClosedLowMr. Bradford Kutch—Tommy KuvalisEmail—13h○Sent, no reply———Aug 12, 2025Aug 20, 2025
42420594Cancel order requestSolvedHighMr. Bradford Kutch—Ignatius CummerataChat
damagedvip
7d 19h⊘Not fired———Aug 9, 2025-
76171734Pro discount enrollmentSolvedNormalMr. Bradford Kutch—Faith HilllPhone
returnsgift-card
1d 14h○Sent, no reply———Aug 7, 2025-
17069165Insider tier issueSolvedNormalMr. Bradford Kutch—Yazmin JastChat—13h○Sent, no reply———Aug 7, 2025-
43687479Cancel order requestSolvedLowMr. Bradford Kutch—Mr. Skyla TrantowChat—1d○Sent, no reply———Aug 1, 2025-
97488199Price match requestSolvedNormalMr. Bradford Kutch—Yazmin JastChat
loyaltyshade-matchwholesale
3h●Responded5/5——Jul 30, 2025-
95850522Cancel order requestSolvedNormalMr. Bradford Kutch—Lily RaynorChat—2d○Sent, no reply———Jul 24, 2025-
58785935Refund not receivedSolvedNormalMr. Bradford Kutch—Jacklyn DareEmail
loyaltysamples
3h○Sent, no reply———Jul 15, 2025-
20571829Loyalty points not postingSolvedNormalMr. Bradford Kutch—Darryl JacobiChat
vipshipping
1h⊘Not fired———Jun 21, 2025-
93651897Lost package follow-upPendingLowMr. Bradford Kutch—Kip Schroeder IVEmail—-—Skipped———May 26, 2025-
91781377App crashes at checkoutSolvedNormalMr. Bradford Kutch—Amely PacochaChat—1h●Responded5/5——May 23, 2025-
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Properties

Customer
Name
Mr. Bradford Kutch
Email
donnell_dach-reichel@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
6,660
Lifetime spend
419
Last purchase
Apr 5, 2026
Skin tone
deep
Foundation shade
54P
Skin concerns
acne
Allergies / restrictions
fragrance-free, latex-allergy
Favorite brands
Charlotte Tilbury
YTD spend
2,716
App installed
No
App last opened
May 11, 2026
Email subscribed
No
Marketing segment
new-customer
Last purchase amount
29
Total orders
3
Preferred category
skincare
Tickets
Tickets
40
Last seen
May 20, 2026
Responses
Avg rating
4.50