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CustomersMiss Clarissa Herman

Miss Clarissa Herman

brigitte19@gmail.com
Tickets43Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
9/11Big fan. Their customer service has saved me more than once.24859777Where is my order?Miss Clarissa HermanKaela FriesenMay 13, 2026, 6:36 PM
3/5Fine. The agent was friendly but seemed unsure of the answer.38350140Price match requestMiss Clarissa HermanSteve O'ConnerMay 8, 2026, 6:30 AM
4/5Solid first impression. The welcome email was a little overwhelming.51806213Restock alert for backorderMiss Clarissa HermanIgnatius CummerataMar 12, 2026, 8:08 PM
4/5Smooth signup. The intro samples took a week to arrive but they were great.83237620BOPIS pickup not readyMiss Clarissa HermanJulie HodkiewiczFeb 20, 2026, 6:18 PM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.75013693Pro discount enrollmentMiss Clarissa HermanMr. Skyla TrantowJan 1, 2026, 5:51 PM
3/5It was fine. Took longer than it should have but eventually got my refund.78023100Wholesale order questionMiss Clarissa HermanAmely PacochaDec 10, 2025, 2:37 AM
4/11Pricing has crept up and the value isn't there anymore.19498007Shipping cost questionMiss Clarissa HermanVilma GusikowskiOct 24, 2025, 2:02 PM
4/5Solid first impression. The welcome email was a little overwhelming.00647719Birthday gift not receivedMiss Clarissa HermanMr. Skyla TrantowOct 18, 2025, 6:17 AM
2/5Welcome email had broken links.18312048Discount code not workingMiss Clarissa HermanChaz RennerSep 28, 2025, 6:57 AM
4/5Resolved the issue. Wish the agent had offered a discount on the next order given the hassle.27454789Store experience feedbackMiss Clarissa HermanAmely PacochaAug 23, 2025, 12:10 AM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.67028767Restock alert for backorderMiss Clarissa HermanYazmin JastAug 15, 2025, 7:05 AM
4/5Great overall, just took a bit longer than I expected on chat.44646753Allergic reaction concernMiss Clarissa HermanOscar O'HaraAug 7, 2025, 9:05 AM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.23811787Missing samples in orderMiss Clarissa HermanVilma GusikowskiJun 15, 2025, 12:10 PM
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Properties

Customer
Name
Miss Clarissa Herman
Email
brigitte19@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
13,010
Lifetime spend
389
Last purchase
Mar 6, 2026
Skin tone
medium
Foundation shade
34W
Skin concerns
dryness, uneven-texture, dark-circles
Allergies / restrictions
—
Favorite brands
Dior
YTD spend
570
App installed
No
App last opened
Apr 10, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
158
Total orders
—
Preferred category
—
Tickets
Tickets
43
Last seen
May 14, 2026
Responses
Avg rating
4.15