Miss Clarissa Herman
brigitte19@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25272745 | Restock alert for backorder | Solved | Low | — | Chat | — | 3h | ○Sent, no reply | — | — | — | May 14, 2026 | - | ||
| 24859777 | Where is my order? | Solved | Normal | — | Chat | — | 2d 10h | ●Responded | 9/11 | — | — | May 9, 2026 | - | ||
| 38350140 | Price match request | Solved | Normal | — | Chat | — | 4h | ●Responded | 3/5 | — | — | May 6, 2026 | - | ||
| 14940957 | Price match request | Pending | Low | — | refundshipping | - | —Skipped | — | — | — | May 2, 2026 | - | |||
| 61519293 | Restock alert for backorder | Open | Normal | — | Chat | samplesshippingbopis | - | —Skipped | — | — | — | May 1, 2026 | - | ||
| 13307111 | Refund not received | Pending | Normal | — | returnsloyalty | - | —Skipped | — | — | — | Apr 15, 2026 | - | |||
| 00493988 | Question about product ingredients | Open | Normal | — | vipshipping | - | —Skipped | — | — | — | Apr 13, 2026 | - | |||
| 51806213 | Restock alert for backorder | Solved | High | — | refund | 2h | ●Responded | 4/5 | — | — | Mar 11, 2026 | - | |||
| 06315041 | Lost package follow-up | Closed | Normal | — | refundbopis | 5h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 4, 2026 | |||
| 38666597 | Klarna / Afterpay split issue | Solved | Low | — | vipsamplesgift-card | 5h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |||
| 83237620 | BOPIS pickup not ready | Closed | Low | — | fragranceloyaltyapp | 13h | ●Responded | 4/5 | — | — | Feb 19, 2026 | Feb 26, 2026 | |||
| 57127919 | Store experience feedback | Open | Urgent | — | wholesaledamagedapp | - | —Skipped | — | — | — | Feb 13, 2026 | - | |||
| 54140284 | Wrong shade sent | Solved | Normal | — | Social | — | 1h | ⊘Not fired | — | — | — | Jan 27, 2026 | - | ||
| 23873314 | Pro discount enrollment | Solved | Normal | — | Chat | refund | 6h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | ||
| 75013693 | Pro discount enrollment | Solved | Low | — | samples | 2h | ●Responded | 4/5 | — | — | Dec 31, 2025 | - | |||
| 67231510 | Loyalty points not posting | Solved | Normal | — | shippingfragrancewholesale | 4h | ○Sent, no reply | — | — | — | Dec 21, 2025 | - | |||
| 69654961 | Where is my order? | Closed | Normal | — | Chat | — | 1d 21h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 28, 2025 | ||
| 27816016 | Missing items in shipment | Solved | High | — | — | 16h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |||
| 78023100 | Wholesale order question | Solved | Low | — | Phone | appwholesale | 2d 7h | ●Responded | 3/5 | — | — | Dec 6, 2025 | - | ||
| 82795224 | Restock alert for backorder | Closed | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 1, 2025 | ||
| 10145931 | Wrong shade sent | Solved | Urgent | — | refundbopisshade-match | 5d 18h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |||
| 31628316 | Lost package follow-up | Solved | Low | — | Chat | damaged | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | ||
| 40118391 | Question about product ingredients | Solved | Normal | — | Social | wholesalebopisloyalty | 4h | ⊘Not fired | — | — | — | Nov 21, 2025 | - | ||
| 32851826 | Birthday gift not received | Solved | Normal | — | Chat | gift-cardwholesale | 14h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | ||
| 56256557 | Loyalty points not posting | Solved | Normal | — | Phone | — | 4h | ⊘Not fired | — | — | — | Nov 18, 2025 | - | ||
| 67247474 | Discount code not working | Solved | Urgent | — | gift-cardshipping | 3h | ⊘Not fired | — | — | — | Nov 10, 2025 | - | |||
| 19498007 | Shipping cost question | Solved | Normal | — | Phone | app | 20h | ●Responded | 4/11 | — | — | Oct 23, 2025 | - | ||
| 12708298 | Question about product ingredients | Closed | Normal | — | vipapp | 22h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 30, 2025 | |||
| 54205873 | Wholesale order question | Closed | Low | — | — | 2d 8h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 26, 2025 | |||
| 94760807 | Order arrived damaged | Solved | Low | — | Social | refundinfluencer | 8d 23h | ⊘Not fired | — | — | — | Oct 19, 2025 | - | ||
| 00647719 | Birthday gift not received | Closed | Normal | — | — | 2d 4h | ●Responded | 4/5 | — | — | Oct 14, 2025 | Oct 17, 2025 | |||
| 78633967 | Shipping cost question | Solved | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |||
| 67597979 | Lost package follow-up | Solved | Normal | — | bopis | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |||
| 18312048 | Discount code not working | Solved | Normal | — | shippingloyalty | 1h | ●Responded | 2/5 | — | — | Sep 27, 2025 | - | |||
| 27244370 | Allergic reaction concern | Solved | Low | — | Chat | vip | 2h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | ||
| 66381635 | Gift card balance question | Solved | Normal | — | Chat | refundsamples | 16h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | ||
| 54906833 | Question about product ingredients | Pending | Normal | — | — | - | —Skipped | — | — | — | Aug 29, 2025 | - | |||
| 69266183 | Foundation match help | Closed | Normal | — | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 26, 2025 | ||
| 27454789 | Store experience feedback | Solved | Low | — | wholesalevip | 1d 4h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - | |||
| 67028767 | Restock alert for backorder | Closed | Normal | — | Chat | — | 1d 16h | ●Responded | 4/5 | — | — | Aug 12, 2025 | Aug 19, 2025 | ||
| 44646753 | Allergic reaction concern | Solved | Low | — | — | 4h | ●Responded | 4/5 | — | — | Aug 5, 2025 | - | |||
| 95816207 | Influencer code not working | Closed | Low | — | Social | appdamagedreturns | 4h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jun 28, 2025 | ||
| 23811787 | Missing samples in order | Solved | Normal | — | Phone | — | 22h | ●Responded | 5/5 | — | — | Jun 13, 2025 | - |