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CustomersMiss Clarissa Herman

Miss Clarissa Herman

brigitte19@gmail.com
Tickets43Responses13
Showing 1 - 43 of 43
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
25272745Restock alert for backorderSolvedLowMiss Clarissa Herman—Darryl JacobiChat—3h○Sent, no reply———May 14, 2026-
24859777Where is my order?SolvedNormalMiss Clarissa Herman—Kaela FriesenChat—2d 10h●Responded9/11——May 9, 2026-
38350140Price match requestSolvedNormalMiss Clarissa Herman—Steve O'ConnerChat—4h●Responded3/5——May 6, 2026-
14940957Price match requestPendingLowMiss Clarissa Herman—Mr. Cade SengerEmail
refundshipping
-—Skipped———May 2, 2026-
61519293Restock alert for backorderOpenNormalMiss Clarissa Herman—Dr. Mandy McLaughlinChat
samplesshippingbopis
-—Skipped———May 1, 2026-
13307111Refund not receivedPendingNormalMiss Clarissa Herman—Amely PacochaEmail
returnsloyalty
-—Skipped———Apr 15, 2026-
00493988Question about product ingredientsOpenNormalMiss Clarissa Herman—Miss Amber Hintz Sr.Email
vipshipping
-—Skipped———Apr 13, 2026-
51806213Restock alert for backorderSolvedHighMiss Clarissa Herman—Ignatius CummerataEmail
refund
2h●Responded4/5——Mar 11, 2026-
06315041Lost package follow-upClosedNormalMiss Clarissa Herman—Miss Amber Hintz Sr.Email
refundbopis
5h○Sent, no reply———Feb 27, 2026Mar 4, 2026
38666597Klarna / Afterpay split issueSolvedLowMiss Clarissa Herman—Julie HodkiewiczEmail
vipsamplesgift-card
5h○Sent, no reply———Feb 25, 2026-
83237620BOPIS pickup not readyClosedLowMiss Clarissa Herman—Julie HodkiewiczEmail
fragranceloyaltyapp
13h●Responded4/5——Feb 19, 2026Feb 26, 2026
57127919Store experience feedbackOpenUrgentMiss Clarissa Herman—Miss Amber Hintz Sr.Email
wholesaledamagedapp
-—Skipped———Feb 13, 2026-
54140284Wrong shade sentSolvedNormalMiss Clarissa Herman—Chaz RennerSocial—1h⊘Not fired———Jan 27, 2026-
23873314Pro discount enrollmentSolvedNormalMiss Clarissa Herman—Mr. Lonie HudsonChat
refund
6h○Sent, no reply———Jan 8, 2026-
75013693Pro discount enrollmentSolvedLowMiss Clarissa Herman—Mr. Skyla TrantowEmail
samples
2h●Responded4/5——Dec 31, 2025-
67231510Loyalty points not postingSolvedNormalMiss Clarissa Herman—Yazmin JastEmail
shippingfragrancewholesale
4h○Sent, no reply———Dec 21, 2025-
69654961Where is my order?ClosedNormalMiss Clarissa Herman—Kip Schroeder IVChat—1d 21h○Sent, no reply———Dec 19, 2025Dec 28, 2025
27816016Missing items in shipmentSolvedHighMiss Clarissa Herman—Vilma GusikowskiEmail—16h○Sent, no reply———Dec 11, 2025-
78023100Wholesale order questionSolvedLowMiss Clarissa Herman—Amely PacochaPhone
appwholesale
2d 7h●Responded3/5——Dec 6, 2025-
82795224Restock alert for backorderClosedNormalMiss Clarissa Herman—Yazmin JastChat—6h○Sent, no reply———Nov 29, 2025Dec 1, 2025
10145931Wrong shade sentSolvedUrgentMiss Clarissa Herman—Amely PacochaEmail
refundbopisshade-match
5d 18h○Sent, no reply———Nov 22, 2025-
31628316Lost package follow-upSolvedLowMiss Clarissa Herman—Jacklyn DareChat
damaged
5h○Sent, no reply———Nov 21, 2025-
40118391Question about product ingredientsSolvedNormalMiss Clarissa Herman—Amely PacochaSocial
wholesalebopisloyalty
4h⊘Not fired———Nov 21, 2025-
32851826Birthday gift not receivedSolvedNormalMiss Clarissa Herman—Kaela FriesenChat
gift-cardwholesale
14h○Sent, no reply———Nov 20, 2025-
56256557Loyalty points not postingSolvedNormalMiss Clarissa Herman—Mr. Eliza Gerhold IVPhone—4h⊘Not fired———Nov 18, 2025-
67247474Discount code not workingSolvedUrgentMiss Clarissa Herman—Mr. Eliza Gerhold IVEmail
gift-cardshipping
3h⊘Not fired———Nov 10, 2025-
19498007Shipping cost questionSolvedNormalMiss Clarissa Herman—Vilma GusikowskiPhone
app
20h●Responded4/11——Oct 23, 2025-
12708298Question about product ingredientsClosedNormalMiss Clarissa Herman—Darryl JacobiEmail
vipapp
22h○Sent, no reply———Oct 22, 2025Oct 30, 2025
54205873Wholesale order questionClosedLowMiss Clarissa Herman—Jacklyn DareEmail—2d 8h○Sent, no reply———Oct 21, 2025Oct 26, 2025
94760807Order arrived damagedSolvedLowMiss Clarissa Herman—Julie HodkiewiczSocial
refundinfluencer
8d 23h⊘Not fired———Oct 19, 2025-
00647719Birthday gift not receivedClosedNormalMiss Clarissa Herman—Mr. Skyla TrantowEmail—2d 4h●Responded4/5——Oct 14, 2025Oct 17, 2025
78633967Shipping cost questionSolvedNormalMiss Clarissa Herman—Mr. Skyla TrantowEmail—7h○Sent, no reply———Oct 8, 2025-
67597979Lost package follow-upSolvedNormalMiss Clarissa Herman—Leonard Waters-HowellEmail
bopis
1h○Sent, no reply———Oct 3, 2025-
18312048Discount code not workingSolvedNormalMiss Clarissa Herman—Chaz RennerEmail
shippingloyalty
1h●Responded2/5——Sep 27, 2025-
27244370Allergic reaction concernSolvedLowMiss Clarissa Herman—Lily RaynorChat
vip
2h○Sent, no reply———Sep 15, 2025-
66381635Gift card balance questionSolvedNormalMiss Clarissa Herman—Katrina JohnsChat
refundsamples
16h○Sent, no reply———Sep 8, 2025-
54906833Question about product ingredientsPendingNormalMiss Clarissa Herman—Garth DooleyEmail—-—Skipped———Aug 29, 2025-
69266183Foundation match helpClosedNormalMiss Clarissa Herman—Kaela FriesenChat
shipping
2h○Sent, no reply———Aug 21, 2025Aug 26, 2025
27454789Store experience feedbackSolvedLowMiss Clarissa Herman—Amely PacochaEmail
wholesalevip
1d 4h●Responded4/5——Aug 20, 2025-
67028767Restock alert for backorderClosedNormalMiss Clarissa Herman—Yazmin JastChat—1d 16h●Responded4/5——Aug 12, 2025Aug 19, 2025
44646753Allergic reaction concernSolvedLowMiss Clarissa Herman—Oscar O'HaraEmail—4h●Responded4/5——Aug 5, 2025-
95816207Influencer code not workingClosedLowMiss Clarissa Herman—Miss Amber Hintz Sr.Social
appdamagedreturns
4h⊘Not fired———Jun 26, 2025Jun 28, 2025
23811787Missing samples in orderSolvedNormalMiss Clarissa Herman—Vilma GusikowskiPhone—22h●Responded5/5——Jun 13, 2025-
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Properties

Customer
Name
Miss Clarissa Herman
Email
brigitte19@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
13,010
Lifetime spend
389
Last purchase
Mar 6, 2026
Skin tone
medium
Foundation shade
34W
Skin concerns
dryness, uneven-texture, dark-circles
Allergies / restrictions
—
Favorite brands
Dior
YTD spend
570
App installed
No
App last opened
Apr 10, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
158
Total orders
—
Preferred category
—
Tickets
Tickets
43
Last seen
May 14, 2026
Responses
Avg rating
4.15