Miss Clarissa Herman
brigitte19@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Big fan. Their customer service has saved me more than once. | 24859777Where is my order? | May 13, 2026, 6:36 PM | ||
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 38350140Price match request | May 8, 2026, 6:30 AM | ||
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 51806213Restock alert for backorder | Mar 12, 2026, 8:08 PM | ||
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 83237620BOPIS pickup not ready | Feb 20, 2026, 6:18 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 75013693Pro discount enrollment | Jan 1, 2026, 5:51 PM | ||
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 78023100Wholesale order question | Dec 10, 2025, 2:37 AM | ||
| 4/11 | Pricing has crept up and the value isn't there anymore. | 19498007Shipping cost question | Oct 24, 2025, 2:02 PM | ||
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 00647719Birthday gift not received | Oct 18, 2025, 6:17 AM | ||
| 2/5 | Welcome email had broken links. | 18312048Discount code not working | Sep 28, 2025, 6:57 AM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 27454789Store experience feedback | Aug 23, 2025, 12:10 AM | ||
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 67028767Restock alert for backorder | Aug 15, 2025, 7:05 AM | ||
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 44646753Allergic reaction concern | Aug 7, 2025, 9:05 AM | ||
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 23811787Missing samples in order | Jun 15, 2025, 12:10 PM |