Rosendo Friesen
aubree_bogan@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Did everything from my phone in the elevator. So easy. | 34083343Missing samples in order | Rosendo Friesen |  Miss Amber Hintz Sr. | Jan 30, 2026, 3:17 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 01504914Birthday gift not received | Rosendo Friesen |  Yazmin Jast | Dec 24, 2025, 8:18 PM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 26193847Insider tier issue | Rosendo Friesen |  Oscar O'Hara | Nov 29, 2025, 4:09 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 98651436BOPIS pickup not ready | Rosendo Friesen |  Julie Hodkiewicz | Oct 19, 2025, 8:17 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 06109957Insider tier issue | Rosendo Friesen | Oscar O'Hara | Sep 29, 2025, 10:03 AM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 20953062Refund not received | Rosendo Friesen |  Amely Pacocha | Sep 27, 2025, 10:15 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 41505870Discount code not working | Rosendo Friesen |  Kip Schroeder IV | Sep 16, 2025, 7:40 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 94546258Lost package follow-up | Rosendo Friesen | Yazmin Jast | Aug 1, 2025, 8:05 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 28604377Restock alert for backorder | Rosendo Friesen | Amely Pacocha | Jun 14, 2025, 8:30 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 79041790Loyalty points not posting | Rosendo Friesen |  Ignatius Cummerata | May 25, 2025, 4:34 AM |