Rosendo Friesen
aubree_bogan@gmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18634924 | Address change after shipping | Solved | Urgent | Rosendo Friesen | — |  Kaela Friesen | Chat | wholesalesamplesinfluencer | 7h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 55341551 | Allergic reaction concern | Solved | Normal | Rosendo Friesen | — |  Leonard Waters-Howell | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 42103442 | BOPIS pickup not ready | Solved | Normal | Rosendo Friesen | — |  Lily Raynor | Phone | returnssamples | 12h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 97700251 | Cancel subscription / Auto-replenish | Solved | Normal | Rosendo Friesen | — |  Julie Hodkiewicz | returnsinfluencershade-match | 15h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 89653598 | Missing samples in order | Solved | Low | Rosendo Friesen | — | Leonard Waters-Howell | Chat | influencer | 5h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 34083343 | Missing samples in order | Closed | High | Rosendo Friesen | — |  Miss Amber Hintz Sr. | influencershippingshade-match | 5h | ●Responded | 5/5 | — | — | Jan 28, 2026 | Feb 1, 2026 | |
| 40759020 | Missing samples in order | Pending | Urgent | Rosendo Friesen | — |  Chaz Renner | returnssamples | - | —Skipped | — | — | — | Jan 24, 2026 | - | |
| 29625073 | BOPIS pickup not ready | Solved | Low | Rosendo Friesen | — |  Mr. Eliza Gerhold IV | Chat | shade-matchwholesalegift-card | 10h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 90116606 | Order arrived damaged | Pending | High | Rosendo Friesen | — | Lily Raynor | — | - | —Skipped | — | — | — | Jan 5, 2026 | - | |
| 92443518 | Wholesale order question | Solved | Normal | Rosendo Friesen | — | Julie Hodkiewicz | Chat | bopisfragrance | 2h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - |
| 06232376 | Question about product ingredients | Solved | Normal | Rosendo Friesen | — |  Katrina Johns | damagedsamples | 4h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 01504914 | Birthday gift not received | Closed | Normal | Rosendo Friesen | — |  Yazmin Jast | Chat | — | 6h | ●Responded | 5/5 | — | — | Dec 22, 2025 | Dec 23, 2025 |
| 71518245 | Return after 30-day window | Closed | Normal | Rosendo Friesen | — |  Oscar O'Hara | shippingapp | 17h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 10, 2025 | |
| 26193847 | Insider tier issue | Solved | Normal | Rosendo Friesen | — | Oscar O'Hara | — | 1h | ●Responded | 5/5 | — | — | Nov 28, 2025 | - | |
| 11433964 | Refund not received | Pending | Urgent | Rosendo Friesen | — |  Ignatius Cummerata | bopis | - | —Skipped | — | — | — | Nov 24, 2025 | - | |
| 27575538 | Wrong shade sent | Solved | Normal | Rosendo Friesen | — | Oscar O'Hara | Phone | — | 1h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - |
| 98651436 | BOPIS pickup not ready | Solved | Normal | Rosendo Friesen | — | Julie Hodkiewicz | returnsshade-match | 1d 2h | ●Responded | 4/5 | — | — | Oct 18, 2025 | - | |
| 40622639 | BOPIS order cancelled at store | Solved | Low | Rosendo Friesen | — |  Amely Pacocha | — | 9h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 06109957 | Insider tier issue | Solved | Low | Rosendo Friesen | — | Oscar O'Hara | Chat | fragrancevipreturns | 5h | ●Responded | 10/11 | — | — | Sep 28, 2025 | - |
| 20953062 | Refund not received | Closed | Normal | Rosendo Friesen | — | Amely Pacocha | loyalty | 2d 23h | ●Responded | 2/5 | — | — | Sep 24, 2025 | Sep 28, 2025 | |
| 55484930 | Where is my order? | Pending | Normal | Rosendo Friesen | — | Ignatius Cummerata | refund | - | —Skipped | — | — | — | Sep 22, 2025 | - | |
| 28644964 | App crashes at checkout | Solved | Normal | Rosendo Friesen | — | Ignatius Cummerata | vipshippingsamples | 6h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 41505870 | Discount code not working | Solved | Low | Rosendo Friesen | — |  Kip Schroeder IV | — | 2h | ●Responded | 10/11 | — | — | Sep 15, 2025 | - | |
| 52692535 | Missing samples in order | Solved | High | Rosendo Friesen | — |  Darryl Jacobi | Chat | bopis | 22h | ⊘Not fired | — | — | — | Aug 31, 2025 | - |
| 86231886 | BOPIS order cancelled at store | Pending | Normal | Rosendo Friesen | — | Kip Schroeder IV | vipinfluencer | - | —Skipped | — | — | — | Aug 27, 2025 | - | |
| 55847286 | App login problem | Solved | Normal | Rosendo Friesen | — |  Faith Hilll | — | 2h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 31030883 | Item authenticity concern | Solved | High | Rosendo Friesen | — |  Tommy Kuvalis | shippingbopisvip | 3h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 94546258 | Lost package follow-up | Solved | Normal | Rosendo Friesen | — | Yazmin Jast | Phone | loyaltygift-card | 3h | ●Responded | 10/11 | — | — | Jul 30, 2025 | - |
| 35363140 | Klarna / Afterpay split issue | Pending | High | Rosendo Friesen | — |  Vilma Gusikowski | returns | - | —Skipped | — | — | — | Jul 8, 2025 | - | |
| 65010555 | Order arrived damaged | Closed | Normal | Rosendo Friesen | — | Darryl Jacobi | — | 14h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 11, 2025 | |
| 58937749 | Wrong shade sent | Solved | Normal | Rosendo Friesen | — |  Mr. Lonie Hudson | Chat | bopis | 5h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - |
| 28604377 | Restock alert for backorder | Solved | Low | Rosendo Friesen | — | Amely Pacocha | — | 5h | ●Responded | 5/5 | — | — | Jun 13, 2025 | - | |
| 75642846 | Allergic reaction concern | Solved | Normal | Rosendo Friesen | — | Mr. Lonie Hudson | appfragrancevip | 5h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 96144597 | App login problem | Solved | High | Rosendo Friesen | — |  Dr. Mandy McLaughlin | — | 3h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |
| 79041790 | Loyalty points not posting | Solved | High | Rosendo Friesen | — | Ignatius Cummerata | Phone | app | 4h | ●Responded | 5/5 | — | — | May 24, 2025 | - |