Hugh Cummerata
genevieve24@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 88065712Shipping cost question | Feb 16, 2026, 10:16 PM | ||
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 95944375Insider tier issue | Dec 16, 2025, 7:35 PM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 70045434Price match request | Nov 2, 2025, 2:36 PM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 81295769Cancel subscription / Auto-replenish | Nov 2, 2025, 5:02 AM | ||
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 40018009Where is my order? | Aug 28, 2025, 2:09 PM | ||
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 87275821Shipping cost question | Aug 27, 2025, 2:55 PM | ||
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 06980351Where is my order? | Jul 24, 2025, 1:18 AM | ||
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 20187795Restock alert for backorder | Jul 9, 2025, 2:43 AM | ||
| 10/11 | Already referred three friends. They all love it too. | 62992967Discount code not working | May 25, 2025, 8:43 PM |