Calista Franecki PhD
ricky.mayer@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 09389249Wholesale order question | Calista Franecki PhD |  Mr. Eliza Gerhold IV | May 24, 2026, 1:25 PM |
| 5/5 | One chat message, one click, refund processed. | 06178075BOPIS order cancelled at store | Calista Franecki PhD |  Katrina Johns | Apr 30, 2026, 11:38 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 36003212Pro discount enrollment | Calista Franecki PhD |  Kip Schroeder IV | Apr 29, 2026, 4:01 AM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 07163429Allergic reaction concern | Calista Franecki PhD |  Jacklyn Dare | Apr 12, 2026, 2:56 AM |
| 1/5 | I will never recommend this brand again. Truly terrible support. | 76760188Gift card balance question | Calista Franecki PhD |  Yazmin Jast | Mar 25, 2026, 10:24 PM |
| 3/5 | The app return flow kept timing out, had to chat in to finish it. | 58448133Foundation match help | Calista Franecki PhD |  Miss Amber Hintz Sr. | Mar 15, 2026, 2:58 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 11181636Insider tier issue | Calista Franecki PhD |  Tommy Kuvalis | Mar 12, 2026, 7:07 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 27696224Insider tier issue | Calista Franecki PhD |  Chaz Renner | Feb 7, 2026, 1:47 PM |
| 1/5 | Twelve days of back-and-forth and the issue is still not resolved. | 48806522Allergic reaction concern | Calista Franecki PhD | Chaz Renner | Feb 7, 2026, 12:31 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 28294666Gift card balance question | Calista Franecki PhD |  Mr. Skyla Trantow | Nov 11, 2025, 11:07 AM |
| 3/5 | Average first experience. App is okay. | 88410520Missing samples in order | Calista Franecki PhD | Jacklyn Dare | Jun 24, 2025, 4:57 PM |