Calista Franecki PhD
ricky.mayer@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09389249 | Wholesale order question | Solved | Normal | Calista Franecki PhD | — |  Mr. Eliza Gerhold IV | — | 19h | ●Responded | 10/11 | — | — | May 23, 2026 | - | |
| 85938820 | Loyalty points not posting | Pending | Normal | Calista Franecki PhD | — |  Steve O'Conner | Social | shade-match | - | —Skipped | — | — | — | May 22, 2026 | - |
| 97330681 | Discount code not working | Solved | Normal | Calista Franecki PhD | — |  Faith Hilll | Chat | returnsloyalty | 16h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 34007949 | Allergic reaction concern | Open | Low | Calista Franecki PhD | — | Faith Hilll | Phone | shippingapp | - | —Skipped | — | — | — | May 8, 2026 | - |
| 06178075 | BOPIS order cancelled at store | Solved | Urgent | Calista Franecki PhD | — |  Katrina Johns | Chat | fragrance | 18h | ●Responded | 5/5 | — | — | Apr 29, 2026 | - |
| 36003212 | Pro discount enrollment | Closed | Normal | Calista Franecki PhD | — |  Kip Schroeder IV | — | 1h | ●Responded | 5/5 | — | — | Apr 28, 2026 | May 2, 2026 | |
| 67226651 | Order arrived damaged | Closed | Normal | Calista Franecki PhD | — |  Lily Raynor | Chat | vipdamaged | 1h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 14, 2026 |
| 07163429 | Allergic reaction concern | Solved | Normal | Calista Franecki PhD | — |  Jacklyn Dare | Chat | shippingvip | 3h | ●Responded | 4/11 | — | — | Apr 10, 2026 | - |
| 76760188 | Gift card balance question | Closed | Normal | Calista Franecki PhD | — |  Yazmin Jast | samples | 4d 22h | ●Responded | 1/5 | — | — | Mar 19, 2026 | Mar 31, 2026 | |
| 55662801 | Store experience feedback | Closed | Normal | Calista Franecki PhD | — |  Dr. Mandy McLaughlin | shade-match | 2h | ⊘Not fired | — | — | — | Mar 14, 2026 | Mar 21, 2026 | |
| 58448133 | Foundation match help | Closed | Low | Calista Franecki PhD | — |  Miss Amber Hintz Sr. | Chat | shippingwholesale | 1d 23h | ●Responded | 3/5 | — | — | Mar 13, 2026 | Mar 18, 2026 |
| 11181636 | Insider tier issue | Solved | Normal | Calista Franecki PhD | — |  Tommy Kuvalis | — | 4h | ●Responded | 5/5 | — | — | Mar 10, 2026 | - | |
| 77453467 | Wrong shade sent | Solved | High | Calista Franecki PhD | — |  Oscar O'Hara | damagedinfluencer | 2h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 75579564 | Insider tier issue | Pending | Normal | Calista Franecki PhD | — |  Kaela Friesen | fragranceinfluencer | - | —Skipped | — | — | — | Feb 17, 2026 | - | |
| 97465855 | Missing samples in order | Solved | Normal | Calista Franecki PhD | — | Tommy Kuvalis | vipwholesale | 2h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 03905922 | Where is my order? | Solved | Normal | Calista Franecki PhD | — | Kip Schroeder IV | samplesinfluencer | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 35697194 | Shipping cost question | Solved | Normal | Calista Franecki PhD | — |  Vilma Gusikowski | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - |
| 29891433 | Pro discount enrollment | Solved | High | Calista Franecki PhD | — | Dr. Mandy McLaughlin | — | 1h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 48806522 | Allergic reaction concern | Closed | Normal | Calista Franecki PhD | — |  Chaz Renner | — | 16h | ●Responded | 1/5 | — | — | Feb 6, 2026 | Feb 11, 2026 | |
| 27696224 | Insider tier issue | Solved | Low | Calista Franecki PhD | — | Chaz Renner | samplesfragrance | 2d 6h | ●Responded | 4/5 | — | — | Feb 3, 2026 | - | |
| 22145739 | Wrong shade sent | Solved | Normal | Calista Franecki PhD | — |  Ignatius Cummerata | Chat | returns | 20h | ⊘Not fired | — | — | — | Jan 29, 2026 | - |
| 18009483 | Influencer code not working | Open | Normal | Calista Franecki PhD | — | Kaela Friesen | Chat | fragrancedamaged | - | —Skipped | — | — | — | Jan 26, 2026 | - |
| 79306442 | Question about product ingredients | Solved | Normal | Calista Franecki PhD | — | Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 12697328 | Allergic reaction concern | Solved | Normal | Calista Franecki PhD | — |  Darryl Jacobi | Chat | fragrance | 19h | ⊘Not fired | — | — | — | Jan 7, 2026 | - |
| 98177340 | App login problem | Open | Normal | Calista Franecki PhD | — | Faith Hilll | Chat | — | - | —Skipped | — | — | — | Jan 6, 2026 | - |
| 09333924 | Store experience feedback | Solved | Normal | Calista Franecki PhD | — | Tommy Kuvalis | shipping | 1d 22h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 46210454 | Birthday gift not received | Solved | Normal | Calista Franecki PhD | — |  Garth Dooley | Chat | influencerwholesaleshipping | 1h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 84896526 | BOPIS pickup not ready | Pending | Normal | Calista Franecki PhD | — |  Julie Hodkiewicz | Chat | influencersamplesdamaged | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 08488476 | Birthday gift not received | Solved | High | Calista Franecki PhD | — | Ignatius Cummerata | Social | — | 1d 20h | ⊘Not fired | — | — | — | Dec 1, 2025 | - |
| 42477624 | Influencer code not working | Solved | High | Calista Franecki PhD | — | Garth Dooley | — | 1d | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 28294666 | Gift card balance question | Solved | Normal | Calista Franecki PhD | — |  Mr. Skyla Trantow | Chat | influencerfragrance | 2h | ●Responded | 5/5 | — | — | Nov 10, 2025 | - |
| 01310908 | Discount code not working | Solved | Low | Calista Franecki PhD | — | Katrina Johns | Chat | — | 15h | ⊘Not fired | — | — | — | Nov 4, 2025 | - |
| 94758039 | Shipping cost question | Solved | Low | Calista Franecki PhD | — |  Mr. Lonie Hudson | Chat | appbopis | 20h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 65085623 | App crashes at checkout | Solved | Normal | Calista Franecki PhD | — | Kip Schroeder IV | Chat | loyalty | 5h | ⊘Not fired | — | — | — | Oct 29, 2025 | - |
| 17476862 | Birthday gift not received | Open | Normal | Calista Franecki PhD | — |  Amely Pacocha | — | - | —Skipped | — | — | — | Oct 22, 2025 | - | |
| 20986243 | Allergic reaction concern | Solved | Normal | Calista Franecki PhD | — | Steve O'Conner | — | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 74252515 | Wholesale order question | Solved | Normal | Calista Franecki PhD | — | Katrina Johns | shade-matchshippinggift-card | 5h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 52883807 | Influencer code not working | Solved | High | Calista Franecki PhD | — | Garth Dooley | Chat | samples | 14h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 67767332 | App login problem | Solved | High | Calista Franecki PhD | — | Dr. Mandy McLaughlin | Chat | shade-matchreturns | 10h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 26964966 | Influencer code not working | Pending | Normal | Calista Franecki PhD | — | Steve O'Conner | wholesalevip | - | —Skipped | — | — | — | Aug 21, 2025 | - | |
| 81183592 | Cancel order request | Closed | Normal | Calista Franecki PhD | — |  Eula McKenzie | — | 9h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 | |
| 05821908 | Wrong shade sent | Solved | Normal | Calista Franecki PhD | — | Mr. Eliza Gerhold IV | returnsfragrance | 3d 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 55568420 | Order arrived damaged | Open | High | Calista Franecki PhD | — | Kip Schroeder IV | fragrance | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 13609398 | BOPIS pickup not ready | Solved | Normal | Calista Franecki PhD | — | Vilma Gusikowski | — | 1d 14h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 11815335 | Shipping cost question | Open | Low | Calista Franecki PhD | — | Mr. Skyla Trantow | shippingfragranceapp | - | —Skipped | — | — | — | Aug 1, 2025 | - | |
| 82488972 | Insider tier issue | Solved | Normal | Calista Franecki PhD | — | Amely Pacocha | Chat | refundbopis | 1d 9h | ⊘Not fired | — | — | — | Jul 19, 2025 | - |
| 91535434 | Cancel subscription / Auto-replenish | Closed | Normal | Calista Franecki PhD | — | Mr. Skyla Trantow | Chat | shipping | 1h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 |
| 47640398 | Allergic reaction concern | Solved | High | Calista Franecki PhD | — | Tommy Kuvalis | — | 20h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 87457399 | Price match request | Solved | Low | Calista Franecki PhD | — | Kip Schroeder IV | Chat | loyalty | 22h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 88410520 | Missing samples in order | Closed | Normal | Calista Franecki PhD | — | Jacklyn Dare | Phone | influencerloyalty | 5d 8h | ●Responded | 3/5 | — | — | Jun 18, 2025 | Jun 27, 2025 |