Anahi Romaguera
elwyn.fisher99@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 04000598Restock alert for backorder | May 5, 2026, 10:11 PM | ||
| 5/5 | Let me filter by skin type more aggressively. | 83820585Discount code not working | Feb 28, 2026, 7:23 PM | ||
| 2/5 | App kept asking for the same info on different screens. | 11229195Wrong shade sent | Jan 17, 2026, 3:57 AM | ||
| 3/5 | Three chats, two different answers, finally got resolved. | 40661646Order arrived damaged | Jan 14, 2026, 2:33 AM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 36324069Restock alert for backorder | Dec 4, 2025, 8:52 AM | ||
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 78863240Allergic reaction concern | Nov 20, 2025, 6:38 PM | ||
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 23226075Loyalty points not posting | Nov 7, 2025, 4:38 AM | ||
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 89611525Where is my order? | Oct 15, 2025, 9:39 AM | ||
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 36423935Question about product ingredients | Aug 1, 2025, 9:28 AM | ||
| 10/11 | Big fan. Their customer service has saved me more than once. | 28374419Store experience feedback | Jul 2, 2025, 1:48 AM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 45431178Store experience feedback | May 29, 2025, 8:32 AM |