Makenzie Hilpert
bobbie.fritsch@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 20050075Foundation match help | Makenzie Hilpert |  Darryl Jacobi | Apr 8, 2026, 5:19 PM |
| 2/5 | Took three tries to get signed up. Confusing flow. | 19740788Wholesale order question | Makenzie Hilpert |  Leonard Waters-Howell | Mar 22, 2026, 1:02 AM |
| 5/5 | More fragrance education in the app. | 29758103Wrong shade sent | Makenzie Hilpert |  Ignatius Cummerata | Feb 23, 2026, 6:10 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 98353428Discount code not working | Makenzie Hilpert | Darryl Jacobi | Oct 21, 2025, 11:11 PM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 41671342Question about product ingredients | Makenzie Hilpert |  Mr. Cade Senger | Sep 16, 2025, 3:54 PM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 59010629Question about product ingredients | Makenzie Hilpert |  Mr. Lonie Hudson | Aug 29, 2025, 7:22 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 93054081Loyalty points not posting | Makenzie Hilpert | Ignatius Cummerata | Jun 27, 2025, 11:24 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 29327675Wrong shade sent | Makenzie Hilpert |  Steve O'Conner | Jun 14, 2025, 6:09 PM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 87449381Birthday gift not received | Makenzie Hilpert |  Tommy Kuvalis | May 31, 2025, 3:51 AM |