Catherine Kreiger
richmond.jenkins-kuvalis64@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Had to provide proof of purchase three different ways. | 84104311Missing items in shipment | Catherine Kreiger |  Yazmin Jast | May 10, 2026, 9:49 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 85526789Insider tier issue | Catherine Kreiger |  Julie Hodkiewicz | Mar 18, 2026, 11:41 AM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 15630098Cancel subscription / Auto-replenish | Catherine Kreiger |  Jacklyn Dare | Mar 11, 2026, 7:59 AM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 85796098Cancel order request | Catherine Kreiger |  Oscar O'Hara | Jan 31, 2026, 4:50 PM |
| 4/11 | Pricing has crept up and the value isn't there anymore. | 27772732Foundation match help | Catherine Kreiger | Julie Hodkiewicz | Nov 26, 2025, 10:17 PM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 60897541Birthday gift not received | Catherine Kreiger | Yazmin Jast | Oct 24, 2025, 10:39 AM |
| 2/5 | Promised a callback that never came. | 25964644Address change after shipping | Catherine Kreiger |  Leonard Waters-Howell | Oct 14, 2025, 2:21 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 91201835Klarna / Afterpay split issue | Catherine Kreiger | Yazmin Jast | Jul 22, 2025, 10:27 AM |