Katelyn Dickens Jr.
daphne67@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 31893823Question about product ingredients | Apr 15, 2026, 1:43 PM | ||
| 4/5 | Pretty smooth. One step required a follow-up email. | 05097205Wholesale order question | Feb 18, 2026, 10:58 AM | ||
| 5/5 | Reward longtime customers more meaningfully. | 42280078Address change after shipping | Jan 1, 2026, 5:21 AM | ||
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 42556324Item authenticity concern | Nov 20, 2025, 6:53 PM | ||
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 35188662BOPIS order cancelled at store | Oct 31, 2025, 11:49 PM | ||
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 33493188Order arrived damaged | Oct 20, 2025, 6:59 AM | ||
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 21408149Missing items in shipment | Oct 11, 2025, 5:47 AM | ||
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 07010446Question about product ingredients | Sep 26, 2025, 4:21 PM | ||
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 36074906Item authenticity concern | Jun 21, 2025, 3:36 AM |