Katelyn Dickens Jr.
daphne67@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67166495 | BOPIS pickup not ready | Closed | Low | — | fragrance | 2h | ○Sent, no reply | — | — | — | May 12, 2026 | May 19, 2026 | |||
| 52935214 | Shipping cost question | Solved | Normal | — | Chat | influencerwholesale | 1h | ⊘Not fired | — | — | — | May 1, 2026 | - | ||
| 51392493 | Klarna / Afterpay split issue | Open | Normal | — | Chat | refundinfluencer | - | —Skipped | — | — | — | Apr 21, 2026 | - | ||
| 58467416 | Price match request | Solved | Normal | — | Chat | — | 3d | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | ||
| 46776987 | BOPIS order cancelled at store | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - | |||
| 31893823 | Question about product ingredients | Closed | Normal | — | influencerdamaged | 4d 6h | ●Responded | 3/5 | — | — | Apr 10, 2026 | Apr 16, 2026 | |||
| 98121483 | Shipping cost question | Pending | High | — | Social | — | - | —Skipped | — | — | — | Apr 9, 2026 | - | ||
| 76237283 | Discount code not working | Solved | Normal | — | samplesreturnswholesale | 12h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |||
| 37438353 | Question about product ingredients | Solved | Normal | — | app | 16h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |||
| 65490684 | Wholesale order question | Pending | Normal | — | wholesalesamplesfragrance | - | —Skipped | — | — | — | Feb 24, 2026 | - | |||
| 72152384 | BOPIS pickup not ready | Solved | Urgent | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | ||
| 99518790 | Shipping cost question | Closed | Normal | — | Chat | gift-cardapp | 2h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 18, 2026 | ||
| 05097205 | Wholesale order question | Solved | Normal | — | Chat | gift-cardappdamaged | 1d 18h | ●Responded | 4/5 | — | — | Feb 16, 2026 | - | ||
| 61494592 | Gift card balance question | Solved | High | — | Social | app | 7d 1h | ⊘Not fired | — | — | — | Feb 5, 2026 | - | ||
| 28116233 | Foundation match help | Solved | Normal | — | wholesalesamples | 2h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 99661520 | Address change after shipping | Closed | Normal | — | wholesale | 2d 20h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 30, 2026 | |||
| 69062325 | Wholesale order question | Solved | Normal | — | returns | 8h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |||
| 90182017 | Return after 30-day window | Solved | Normal | — | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 90848284 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |||
| 42280078 | Address change after shipping | Solved | Low | — | wholesale | 5h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - | |||
| 17647764 | Order arrived damaged | Solved | High | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - | ||
| 48027860 | Lost package follow-up | Pending | Normal | — | Chat | vip | - | —Skipped | — | — | — | Dec 1, 2025 | - | ||
| 44754107 | Influencer code not working | Solved | Low | — | wholesale | 6h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |||
| 29005487 | Birthday gift not received | Solved | Normal | — | bopis | 3h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |||
| 42556324 | Item authenticity concern | Solved | Normal | — | Chat | vip | 22h | ●Responded | 10/11 | — | — | Nov 18, 2025 | - | ||
| 35188662 | BOPIS order cancelled at store | Solved | Normal | — | vipsamples | 2h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - | |||
| 12775059 | Pro discount enrollment | Closed | Normal | — | samplesinfluencer | 2d 9h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 4, 2025 | |||
| 08951016 | Allergic reaction concern | Closed | Normal | — | appshipping | 18h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 3, 2025 | |||
| 43198163 | Cancel order request | Solved | High | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | ||
| 33493188 | Order arrived damaged | Solved | Low | — | — | 2d 3h | ●Responded | 4/5 | — | — | Oct 17, 2025 | - | |||
| 98572538 | Pro discount enrollment | Solved | Normal | — | Chat | — | 11h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | ||
| 21408149 | Missing items in shipment | Solved | Normal | — | Phone | influencerloyaltygift-card | 20h | ●Responded | 4/5 | — | — | Oct 9, 2025 | - | ||
| 07010446 | Question about product ingredients | Closed | Normal | — | Chat | — | 1h | ●Responded | 5/5 | — | — | Sep 25, 2025 | Sep 28, 2025 | ||
| 76484873 | Influencer code not working | Closed | Normal | — | Chat | bopis | 1h | ⊘Not fired | — | — | — | Sep 4, 2025 | Sep 6, 2025 | ||
| 00378944 | Missing items in shipment | Closed | Normal | — | Chat | bopissamples | 4h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 30, 2025 | ||
| 66047577 | BOPIS pickup not ready | Open | Normal | — | gift-card | - | —Skipped | — | — | — | Aug 21, 2025 | - | |||
| 08579096 | Missing samples in order | Closed | Low | — | shade-matchgift-card | 3h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 12, 2025 | |||
| 93753372 | Loyalty points not posting | Pending | Low | — | refund | - | —Skipped | — | — | — | Aug 6, 2025 | - | |||
| 27791382 | Return after 30-day window | Pending | Normal | — | Social | gift-card | - | —Skipped | — | — | — | Jul 25, 2025 | - | ||
| 70029826 | Address change after shipping | Solved | Normal | — | Chat | wholesalerefundgift-card | 6d 12h | ⊘Not fired | — | — | — | Jul 4, 2025 | - | ||
| 91560510 | App login problem | Solved | Low | — | appbopis | 12h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |||
| 35183361 | Item authenticity concern | Solved | High | — | Chat | — | 1d 12h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | ||
| 86757348 | Influencer code not working | Open | Normal | — | influencerdamaged | - | —Skipped | — | — | — | Jun 20, 2025 | - | |||
| 36074906 | Item authenticity concern | Solved | Normal | — | influencerdamaged | 1d 2h | ●Responded | 3/5 | — | — | Jun 18, 2025 | - | |||
| 37050448 | Foundation match help | Closed | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 7, 2025 |