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CustomersKatelyn Dickens Jr.

Katelyn Dickens Jr.

daphne67@yahoo.com
Tickets45Responses9
Showing 1 - 45 of 45
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
67166495BOPIS pickup not readyClosedLowKatelyn Dickens Jr.—Ignatius CummerataEmail
fragrance
2h○Sent, no reply———May 12, 2026May 19, 2026
52935214Shipping cost questionSolvedNormalKatelyn Dickens Jr.—Mr. Skyla TrantowChat
influencerwholesale
1h⊘Not fired———May 1, 2026-
51392493Klarna / Afterpay split issueOpenNormalKatelyn Dickens Jr.—Kip Schroeder IVChat
refundinfluencer
-—Skipped———Apr 21, 2026-
58467416Price match requestSolvedNormalKatelyn Dickens Jr.—Kip Schroeder IVChat—3d○Sent, no reply———Apr 14, 2026-
46776987BOPIS order cancelled at storeSolvedNormalKatelyn Dickens Jr.—Dr. Mandy McLaughlinEmail—5h○Sent, no reply———Apr 12, 2026-
31893823Question about product ingredientsClosedNormalKatelyn Dickens Jr.—Leonard Waters-HowellEmail
influencerdamaged
4d 6h●Responded3/5——Apr 10, 2026Apr 16, 2026
98121483Shipping cost questionPendingHighKatelyn Dickens Jr.—Leonard Waters-HowellSocial—-—Skipped———Apr 9, 2026-
76237283Discount code not workingSolvedNormalKatelyn Dickens Jr.—Dr. Mandy McLaughlinEmail
samplesreturnswholesale
12h○Sent, no reply———Mar 10, 2026-
37438353Question about product ingredientsSolvedNormalKatelyn Dickens Jr.—Julie HodkiewiczEmail
app
16h○Sent, no reply———Mar 6, 2026-
65490684Wholesale order questionPendingNormalKatelyn Dickens Jr.—Mr. Eliza Gerhold IVEmail
wholesalesamplesfragrance
-—Skipped———Feb 24, 2026-
72152384BOPIS pickup not readySolvedUrgentKatelyn Dickens Jr.—Mr. Cade SengerChat—5h○Sent, no reply———Feb 17, 2026-
99518790Shipping cost questionClosedNormalKatelyn Dickens Jr.—Darryl JacobiChat
gift-cardapp
2h○Sent, no reply———Feb 16, 2026Feb 18, 2026
05097205Wholesale order questionSolvedNormalKatelyn Dickens Jr.—Oscar O'HaraChat
gift-cardappdamaged
1d 18h●Responded4/5——Feb 16, 2026-
61494592Gift card balance questionSolvedHighKatelyn Dickens Jr.—Leonard Waters-HowellSocial
app
7d 1h⊘Not fired———Feb 5, 2026-
28116233Foundation match helpSolvedNormalKatelyn Dickens Jr.—Vilma GusikowskiEmail
wholesalesamples
2h○Sent, no reply———Jan 30, 2026-
99661520Address change after shippingClosedNormalKatelyn Dickens Jr.—Chaz RennerEmail
wholesale
2d 20h○Sent, no reply———Jan 26, 2026Jan 30, 2026
69062325Wholesale order questionSolvedNormalKatelyn Dickens Jr.—Miss Amber Hintz Sr.Email
returns
8h○Sent, no reply———Jan 17, 2026-
90182017Return after 30-day windowSolvedNormalKatelyn Dickens Jr.—Julie HodkiewiczChat
fragrance
5h○Sent, no reply———Jan 16, 2026-
90848284Cancel subscription / Auto-replenishSolvedNormalKatelyn Dickens Jr.—Kip Schroeder IVEmail—3h○Sent, no reply———Jan 6, 2026-
42280078Address change after shippingSolvedLowKatelyn Dickens Jr.—Dr. Mandy McLaughlinEmail
wholesale
5h●Responded5/5——Dec 31, 2025-
17647764Order arrived damagedSolvedHighKatelyn Dickens Jr.—Eula McKenzieChat—4h○Sent, no reply———Dec 27, 2025-
48027860Lost package follow-upPendingNormalKatelyn Dickens Jr.—Ignatius CummerataChat
vip
-—Skipped———Dec 1, 2025-
44754107Influencer code not workingSolvedLowKatelyn Dickens Jr.—Ignatius CummerataEmail
wholesale
6h○Sent, no reply———Nov 27, 2025-
29005487Birthday gift not receivedSolvedNormalKatelyn Dickens Jr.—Leonard Waters-HowellEmail
bopis
3h○Sent, no reply———Nov 24, 2025-
42556324Item authenticity concernSolvedNormalKatelyn Dickens Jr.—Darryl JacobiChat
vip
22h●Responded10/11——Nov 18, 2025-
35188662BOPIS order cancelled at storeSolvedNormalKatelyn Dickens Jr.—Yazmin JastEmail
vipsamples
2h●Responded5/5——Oct 31, 2025-
12775059Pro discount enrollmentClosedNormalKatelyn Dickens Jr.—Mr. Eliza Gerhold IVEmail
samplesinfluencer
2d 9h○Sent, no reply———Oct 30, 2025Nov 4, 2025
08951016Allergic reaction concernClosedNormalKatelyn Dickens Jr.—Garth DooleyEmail
appshipping
18h○Sent, no reply———Oct 29, 2025Nov 3, 2025
43198163Cancel order requestSolvedHighKatelyn Dickens Jr.—Mr. Lonie HudsonChat—1h○Sent, no reply———Oct 19, 2025-
33493188Order arrived damagedSolvedLowKatelyn Dickens Jr.—Oscar O'HaraEmail—2d 3h●Responded4/5——Oct 17, 2025-
98572538Pro discount enrollmentSolvedNormalKatelyn Dickens Jr.—Leonard Waters-HowellChat—11h○Sent, no reply———Oct 10, 2025-
21408149Missing items in shipmentSolvedNormalKatelyn Dickens Jr.—Katrina JohnsPhone
influencerloyaltygift-card
20h●Responded4/5——Oct 9, 2025-
07010446Question about product ingredientsClosedNormalKatelyn Dickens Jr.—Jacklyn DareChat—1h●Responded5/5——Sep 25, 2025Sep 28, 2025
76484873Influencer code not workingClosedNormalKatelyn Dickens Jr.—Mr. Cade SengerChat
bopis
1h⊘Not fired———Sep 4, 2025Sep 6, 2025
00378944Missing items in shipmentClosedNormalKatelyn Dickens Jr.—Yazmin JastChat
bopissamples
4h○Sent, no reply———Aug 25, 2025Aug 30, 2025
66047577BOPIS pickup not readyOpenNormalKatelyn Dickens Jr.—Garth DooleyEmail
gift-card
-—Skipped———Aug 21, 2025-
08579096Missing samples in orderClosedLowKatelyn Dickens Jr.—Leonard Waters-HowellEmail
shade-matchgift-card
3h○Sent, no reply———Aug 8, 2025Aug 12, 2025
93753372Loyalty points not postingPendingLowKatelyn Dickens Jr.—Julie HodkiewiczEmail
refund
-—Skipped———Aug 6, 2025-
27791382Return after 30-day windowPendingNormalKatelyn Dickens Jr.—Faith HilllSocial
gift-card
-—Skipped———Jul 25, 2025-
70029826Address change after shippingSolvedNormalKatelyn Dickens Jr.—Mr. Eliza Gerhold IVChat
wholesalerefundgift-card
6d 12h⊘Not fired———Jul 4, 2025-
91560510App login problemSolvedLowKatelyn Dickens Jr.—Julie HodkiewiczEmail
appbopis
12h○Sent, no reply———Jul 1, 2025-
35183361Item authenticity concernSolvedHighKatelyn Dickens Jr.—Jacklyn DareChat—1d 12h○Sent, no reply———Jun 26, 2025-
86757348Influencer code not workingOpenNormalKatelyn Dickens Jr.—Leonard Waters-HowellEmail
influencerdamaged
-—Skipped———Jun 20, 2025-
36074906Item authenticity concernSolvedNormalKatelyn Dickens Jr.—Miss Amber Hintz Sr.Email
influencerdamaged
1d 2h●Responded3/5——Jun 18, 2025-
37050448Foundation match helpClosedNormalKatelyn Dickens Jr.—Yazmin JastChat—2h○Sent, no reply———Jun 4, 2025Jun 7, 2025
Page 1 of 1

Properties

Customer
Name
Katelyn Dickens Jr.
Email
daphne67@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
6,729
Lifetime spend
—
Last purchase
Apr 29, 2026
Skin tone
—
Foundation shade
—
Skin concerns
sensitivity, uneven-texture, fine-lines
Allergies / restrictions
paraben-free
Favorite brands
Kiehl's, Rare Beauty, Dior, Olaplex
YTD spend
—
App installed
—
App last opened
Apr 22, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
95
Total orders
—
Preferred category
makeup
Tickets
Tickets
45
Last seen
May 12, 2026
Responses
Avg rating
4.78