Austin Rosenbaum
delilah.ankunding91@hotmail.com
Showing 1 - 6 of 6
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 67295546Foundation match help | Austin Rosenbaum |  Amely Pacocha | Mar 1, 2026, 12:55 AM |
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 73883536Missing samples in order | Austin Rosenbaum |  Eula McKenzie | Feb 27, 2026, 5:39 PM |
| 9/11 | Big fan. Their customer service has saved me more than once. | 73439880Where is my order? | Austin Rosenbaum | Eula McKenzie | Feb 10, 2026, 8:15 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 26427298Lost package follow-up | Austin Rosenbaum |  Mr. Eliza Gerhold IV | Jan 24, 2026, 5:36 AM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 94950234Shipping cost question | Austin Rosenbaum |  Oscar O'Hara | Oct 8, 2025, 5:15 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 07223625Shipping cost question | Austin Rosenbaum |  Yazmin Jast | Jul 21, 2025, 11:15 AM |