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CustomersMarlene King

Marlene King

emma.gutkowski80@hotmail.com
Tickets34Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Pretty smooth. One step required a follow-up email.02323442Wholesale order questionMarlene KingJulie HodkiewiczApr 8, 2026, 9:11 PM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.55899263Cancel order requestMarlene KingYazmin JastFeb 9, 2026, 4:39 AM
4/5Good support, just the points didn't post automatically — had to ask.07256765Foundation match helpMarlene KingEula McKenzieOct 14, 2025, 10:09 AM
5/5One chat message, one click, refund processed.20047930Shipping cost questionMarlene KingTommy KuvalisOct 10, 2025, 9:01 AM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.00253461Discount code not workingMarlene KingDarryl JacobiSep 6, 2025, 7:12 AM
4/5Helpful, but the hold music in the phone queue was rough.38993746Wrong shade sentMarlene KingKip Schroeder IVJul 23, 2025, 7:26 PM
4/5The product swap went through. Wish the email confirmations were faster.13863014Wrong shade sentMarlene KingMr. Lonie HudsonJul 18, 2025, 1:37 PM
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Properties

Customer
Name
Marlene King
Email
emma.gutkowski80@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
17,177
Lifetime spend
1,099
Last purchase
—
Skin tone
fair
Foundation shade
60P
Skin concerns
redness, uneven-texture
Allergies / restrictions
nut-allergy
Favorite brands
Estée Lauder, Le Labo, Drunk Elephant, Chanel
YTD spend
3,824
App installed
No
App last opened
Apr 28, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
240
Total orders
14
Preferred category
skincare
Tickets
Tickets
34
Last seen
May 14, 2026
Responses
Avg rating
4.29