Marlene King
emma.gutkowski80@hotmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49751488 | Cancel subscription / Auto-replenish | Solved | Normal | Marlene King | — |  Mr. Eliza Gerhold IV | samplesreturnsvip | 2d 4h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 86176211 | Address change after shipping | Solved | High | Marlene King | — |  Tommy Kuvalis | vipshade-match | 1d | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 48711938 | Item authenticity concern | Solved | Low | Marlene King | — |  Miss Amber Hintz Sr. | fragranceappgift-card | 23h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 02323442 | Wholesale order question | Closed | High | Marlene King | — |  Julie Hodkiewicz | loyaltyshade-match | 1h | ●Responded | 4/5 | — | — | Apr 8, 2026 | Apr 11, 2026 | |
| 13005487 | Order arrived damaged | Solved | Normal | Marlene King | — |  Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 15496730 | Cancel subscription / Auto-replenish | Solved | High | Marlene King | — |  Yazmin Jast | Chat | shippingapp | 21h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 55899263 | Cancel order request | Solved | Normal | Marlene King | — | Yazmin Jast | — | 8h | ●Responded | 4/5 | — | — | Feb 7, 2026 | - | |
| 53548931 | Allergic reaction concern | Pending | Normal | Marlene King | — |  Kip Schroeder IV | wholesaleappgift-card | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 88202035 | Birthday gift not received | Solved | Normal | Marlene King | — |  Lily Raynor | samplesdamaged | 15h | ⊘Not fired | — | — | — | Jan 30, 2026 | - | |
| 71857343 | Wrong shade sent | Solved | Normal | Marlene King | — | Kip Schroeder IV | wholesalerefund | 6d 11h | ⊘Not fired | — | — | — | Jan 29, 2026 | - | |
| 81061901 | Restock alert for backorder | Solved | Normal | Marlene King | — |  Darryl Jacobi | vip | 2d 13h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |
| 08260362 | Refund not received | Solved | Low | Marlene King | — |  Vilma Gusikowski | gift-card | 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 01355741 | BOPIS order cancelled at store | Solved | Normal | Marlene King | — |  Faith Hilll | Social | shade-match | 8h | ⊘Not fired | — | — | — | Jan 21, 2026 | - |
| 68568586 | Influencer code not working | Solved | Normal | Marlene King | — | Mr. Eliza Gerhold IV | Social | appsamplesbopis | 2d 10h | ⊘Not fired | — | — | — | Jan 3, 2026 | - |
| 72711564 | Missing samples in order | Solved | Normal | Marlene King | — | Mr. Eliza Gerhold IV | — | 6d 23h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 36978472 | Discount code not working | Solved | Urgent | Marlene King | — | Julie Hodkiewicz | Chat | refundwholesale | 17h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - |
| 38879586 | Discount code not working | Open | Normal | Marlene King | — | Lily Raynor | shade-matchreturnsfragrance | - | —Skipped | — | — | — | Nov 30, 2025 | - | |
| 59133528 | Shipping cost question | Closed | Normal | Marlene King | — | Tommy Kuvalis | Chat | loyaltysamplesapp | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 27, 2025 |
| 58391893 | Return after 30-day window | Solved | Normal | Marlene King | — | Julie Hodkiewicz | Chat | — | 22h | ⊘Not fired | — | — | — | Nov 14, 2025 | - |
| 91575875 | Item authenticity concern | Open | Low | Marlene King | — |  Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Nov 4, 2025 | - |
| 08423965 | Klarna / Afterpay split issue | Solved | Urgent | Marlene King | — |  Dr. Mandy McLaughlin | samplesinfluencer | 8d 7h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 07256765 | Foundation match help | Solved | Normal | Marlene King | — |  Eula McKenzie | shade-matchinfluencerdamaged | 6h | ●Responded | 4/5 | — | — | Oct 12, 2025 | - | |
| 87123953 | Pro discount enrollment | Solved | Low | Marlene King | — | Lily Raynor | Social | samplesgift-cardloyalty | 6h | ⊘Not fired | — | — | — | Oct 10, 2025 | - |
| 20047930 | Shipping cost question | Closed | High | Marlene King | — | Tommy Kuvalis | loyalty | 11h | ●Responded | 5/5 | — | — | Oct 8, 2025 | Oct 15, 2025 | |
| 51919221 | Missing items in shipment | Open | Normal | Marlene King | — | Faith Hilll | damaged | - | —Skipped | — | — | — | Oct 2, 2025 | - | |
| 32889548 | Store experience feedback | Solved | Normal | Marlene King | — |  Mr. Skyla Trantow | Chat | damagedbopis | 15h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 00253461 | Discount code not working | Solved | Normal | Marlene King | — | Darryl Jacobi | bopisshade-matchvip | 4h | ●Responded | 5/5 | — | — | Sep 4, 2025 | - | |
| 38993746 | Wrong shade sent | Solved | Normal | Marlene King | — | Kip Schroeder IV | — | 1d 2h | ●Responded | 4/5 | — | — | Jul 21, 2025 | - | |
| 21602234 | Cancel order request | Closed | Normal | Marlene King | — |  Ignatius Cummerata | — | 2h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 24, 2025 | |
| 13863014 | Wrong shade sent | Solved | High | Marlene King | — |  Mr. Lonie Hudson | Chat | refundinfluencershipping | 1d 7h | ●Responded | 4/5 | — | — | Jul 16, 2025 | - |
| 77435100 | Where is my order? | Closed | Normal | Marlene King | — | Dr. Mandy McLaughlin | damagedsamples | 5h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 21, 2025 | |
| 35534640 | Missing items in shipment | Solved | Normal | Marlene King | — | Oscar O'Hara | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 04008451 | Birthday gift not received | Solved | Normal | Marlene King | — | Vilma Gusikowski | — | 23h | ○Sent, no reply | — | — | — | May 26, 2025 | - | |
| 26816702 | Wrong shade sent | Solved | Normal | Marlene King | — | Darryl Jacobi | Phone | shade-matchrefundgift-card | 5h | ○Sent, no reply | — | — | — | May 23, 2025 | - |