Hester Larkin
jodi_romaguera-smitham78@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 34410870Cancel subscription / Auto-replenish | Hester Larkin |  Mr. Eliza Gerhold IV | Mar 12, 2026, 4:43 PM |
| 1/11 | Quality of CS team has dropped. Used to be great. | 81432325Question about product ingredients | Hester Larkin |  Jacklyn Dare | Mar 1, 2026, 1:53 AM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 69593478Where is my order? | Hester Larkin | Jacklyn Dare | Feb 27, 2026, 10:56 AM |
| 2/5 | Promised a callback that never came. | 21649765Birthday gift not received | Hester Larkin |  Mr. Lonie Hudson | Feb 13, 2026, 5:03 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 30551564Address change after shipping | Hester Larkin |  Ignatius Cummerata | Dec 3, 2025, 2:52 AM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 34123826Restock alert for backorder | Hester Larkin |  Dr. Mandy McLaughlin | Nov 22, 2025, 12:47 AM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 72090841Wrong shade sent | Hester Larkin | Jacklyn Dare | Nov 5, 2025, 10:07 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 16289419Store experience feedback | Hester Larkin |  Mr. Skyla Trantow | Oct 25, 2025, 1:49 AM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 47281167Wholesale order question | Hester Larkin | Mr. Skyla Trantow | Oct 8, 2025, 3:57 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 62993603Birthday gift not received | Hester Larkin |  Vilma Gusikowski | Sep 24, 2025, 4:36 PM |