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CustomersHester Larkin

Hester Larkin

jodi_romaguera-smitham78@yahoo.com
Tickets43Responses10
Showing 1 - 43 of 43
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
80869929Influencer code not workingOpenNormalHester Larkin—Kaela FriesenChat
returns
-—Skipped———May 21, 2026-
95906046Missing samples in orderSolvedNormalHester Larkin—Katrina JohnsEmail—5h○Sent, no reply———May 20, 2026-
59786938Loyalty points not postingPendingNormalHester Larkin—Eula McKenziePhone
wholesale
-—Skipped———May 12, 2026-
42970697Refund not receivedClosedNormalHester Larkin—Yazmin JastChat
damagedfragrance
4h○Sent, no reply———May 1, 2026May 5, 2026
96760041Cancel order requestPendingNormalHester Larkin—Kaela FriesenEmail
damagedvipgift-card
-—Skipped———Apr 16, 2026-
52672345Loyalty points not postingSolvedLowHester Larkin—Darryl JacobiEmail
vipshippingloyalty
4d 6h⊘Not fired———Apr 15, 2026-
84913255Question about product ingredientsSolvedNormalHester Larkin—Jacklyn DareEmail—17h⊘Not fired———Apr 11, 2026-
90234064Question about product ingredientsSolvedNormalHester Larkin—Dr. Mandy McLaughlinChat—4h○Sent, no reply———Apr 1, 2026-
34410870Cancel subscription / Auto-replenishSolvedNormalHester Larkin—Mr. Eliza Gerhold IVEmail
loyalty
4d 15h●Responded3/5——Mar 7, 2026-
81432325Question about product ingredientsSolvedLowHester Larkin—Jacklyn DareEmail
samples
11h●Responded1/11——Feb 27, 2026-
69593478Where is my order?ClosedLowHester Larkin—Jacklyn DareEmail
samplesapp
17h●Responded4/5——Feb 26, 2026Mar 2, 2026
21649765Birthday gift not receivedSolvedLowHester Larkin—Mr. Lonie HudsonChat—5d 1h●Responded2/5——Feb 7, 2026-
08894255Pro discount enrollmentSolvedHighHester Larkin—Mr. Lonie HudsonEmail—13h○Sent, no reply———Feb 4, 2026-
59668373Store experience feedbackSolvedNormalHester Larkin—Darryl JacobiChat
refundshipping
22h○Sent, no reply———Jan 16, 2026-
13332256Foundation match helpOpenNormalHester Larkin—Leonard Waters-HowellSocial
influencer
-—Skipped———Dec 18, 2025-
58656373Return after 30-day windowClosedNormalHester Larkin—Tommy KuvalisEmail
app
2h○Sent, no reply———Dec 9, 2025Dec 12, 2025
88412978Missing items in shipmentSolvedNormalHester Larkin—Julie HodkiewiczEmail
wholesale
1d○Sent, no reply———Dec 5, 2025-
76642628Cancel order requestClosedNormalHester Larkin—Mr. Cade SengerPhone
gift-carddamaged
18h⊘Not fired———Dec 1, 2025Dec 9, 2025
30551564Address change after shippingSolvedNormalHester Larkin—Ignatius CummerataEmail
influencervipshipping
2d 2h●Responded4/5——Nov 29, 2025-
34123826Restock alert for backorderSolvedNormalHester Larkin—Dr. Mandy McLaughlinEmail
damagedapp
5h●Responded7/11——Nov 21, 2025-
00834441Missing items in shipmentPendingHighHester Larkin—Miss Amber Hintz Sr.Email
shade-matchdamaged
-—Skipped———Nov 4, 2025-
14149923Wholesale order questionSolvedLowHester Larkin—Kaela FriesenEmail—2h⊘Not fired———Nov 4, 2025-
72090841Wrong shade sentSolvedNormalHester Larkin—Jacklyn DareEmail
influencerappshade-match
1h●Responded5/5——Nov 4, 2025-
37920391Refund not receivedSolvedUrgentHester Larkin—Leonard Waters-HowellChat
damaged
18h○Sent, no reply———Nov 1, 2025-
16289419Store experience feedbackSolvedHighHester Larkin—Mr. Skyla TrantowEmail
influencer
12h●Responded9/11——Oct 22, 2025-
47281167Wholesale order questionClosedHighHester Larkin—Mr. Skyla TrantowEmail
gift-cardwholesale
5h●Responded5/5——Oct 6, 2025Oct 13, 2025
34174502Restock alert for backorderPendingNormalHester Larkin—Garth DooleyEmail
samples
-—Skipped———Oct 6, 2025-
09350414App crashes at checkoutSolvedNormalHester Larkin—Tommy KuvalisEmail
damaged
1h○Sent, no reply———Sep 27, 2025-
72697313Order arrived damagedSolvedHighHester Larkin—Ignatius CummerataPhone
fragrancebopis
6h○Sent, no reply———Sep 24, 2025-
62993603Birthday gift not receivedSolvedHighHester Larkin—Vilma GusikowskiEmail
influencer
10h●Responded5/5——Sep 23, 2025-
00751796Missing samples in orderSolvedNormalHester Larkin—Steve O'ConnerChat
loyaltyshippingdamaged
4h○Sent, no reply———Aug 29, 2025-
59416949Address change after shippingSolvedNormalHester Larkin—Jacklyn DareChat—6h⊘Not fired———Aug 27, 2025-
57617063BOPIS pickup not readyOpenHighHester Larkin—Tommy KuvalisChat—-—Skipped———Aug 25, 2025-
80506160Restock alert for backorderClosedNormalHester Larkin—Mr. Lonie HudsonEmail—22h○Sent, no reply———Aug 18, 2025Aug 26, 2025
52764026Influencer code not workingSolvedNormalHester Larkin—Jacklyn DareChat
appwholesale
4h○Sent, no reply———Aug 2, 2025-
81005545Item authenticity concernClosedHighHester Larkin—Mr. Skyla TrantowEmail
damagedwholesalevip
14h○Sent, no reply———Jul 9, 2025Jul 12, 2025
65773787Item authenticity concernSolvedNormalHester Larkin—Faith HilllEmail
appshade-matchvip
4h⊘Not fired———Jul 1, 2025-
44686488Where is my order?SolvedNormalHester Larkin—Lily RaynorChat
fragrancewholesalerefund
2d 7h○Sent, no reply———Jun 24, 2025-
80649649Missing items in shipmentSolvedNormalHester Larkin—Vilma GusikowskiEmail
damagedrefund
1d 9h⊘Not fired———Jun 24, 2025-
34573436Allergic reaction concernClosedNormalHester Larkin—Oscar O'HaraEmail
returnsfragrance
6d 9h○Sent, no reply———Jun 21, 2025Jul 4, 2025
38802714BOPIS order cancelled at storePendingNormalHester Larkin—Mr. Eliza Gerhold IVSocial
fragrancereturnsdamaged
-—Skipped———Jun 20, 2025-
21313928Allergic reaction concernSolvedNormalHester Larkin—Faith HilllEmail
shippingwholesale
18h○Sent, no reply———Jun 19, 2025-
20837080Price match requestClosedNormalHester Larkin—Jacklyn DareEmail
damaged
19h○Sent, no reply———Jun 6, 2025Jun 11, 2025
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Properties

Customer
Name
Hester Larkin
Email
jodi_romaguera-smitham78@yahoo.com
Loyalty tier
Elite
Company
—
Skin type
—
Loyalty points
10,938
Lifetime spend
—
Last purchase
—
Skin tone
light-medium
Foundation shade
—
Skin concerns
—
Allergies / restrictions
paraben-free
Favorite brands
Le Labo, Kiehl's
YTD spend
2,487
App installed
No
App last opened
Apr 13, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
18
Total orders
30
Preferred category
—
Tickets
Tickets
43
Last seen
May 21, 2026
Responses
Avg rating
4.50