Noel Stracke
alfred.conn1@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 46636860Item authenticity concern | Noel Stracke |  Tommy Kuvalis | May 23, 2026, 10:22 AM |
| 2/5 | The BOPIS pickup involved waiting, paperwork, and a manager. Way too much. | 65085027Where is my order? | Noel Stracke |  Oscar O'Hara | May 12, 2026, 4:08 PM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 21143154Refund not received | Noel Stracke | Tommy Kuvalis | Mar 3, 2026, 8:15 PM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 23887985Wrong shade sent | Noel Stracke |  Dr. Mandy McLaughlin | Feb 4, 2026, 10:58 AM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 63562109Discount code not working | Noel Stracke | Dr. Mandy McLaughlin | Feb 4, 2026, 10:15 AM |
| 5/5 | I want a true virtual Beauty Advisor consultation built in. | 14253237App crashes at checkout | Noel Stracke |  Amely Pacocha | Jan 16, 2026, 3:29 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 06561114Influencer code not working | Noel Stracke |  Ignatius Cummerata | Dec 28, 2025, 3:48 AM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 60982223Refund not received | Noel Stracke |  Mr. Skyla Trantow | Dec 18, 2025, 9:04 PM |
| 5/5 | Easier returns from international addresses. | 95514674Order arrived damaged | Noel Stracke |  Darryl Jacobi | Dec 6, 2025, 3:21 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 93058215Missing items in shipment | Noel Stracke |  Jacklyn Dare | Nov 16, 2025, 12:45 PM |
| 3/5 | Resolved after a long wait. Process needs streamlining. | 47737008Restock alert for backorder | Noel Stracke |  Lily Raynor | Nov 14, 2025, 7:02 PM |
| 1/5 | More fragrance education in the app. | 40666038Cancel subscription / Auto-replenish | Noel Stracke | Amely Pacocha | Nov 11, 2025, 11:09 AM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 01931452Store experience feedback | Noel Stracke |  Miss Amber Hintz Sr. | Sep 6, 2025, 9:18 AM |