Mr. Lauretta Gulgowski Jr.
johathan.casper@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/11 | The Insider perks feel watered down compared to two years ago. | 99080441App login problem | Apr 3, 2026, 7:52 PM | ||
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 16227253Question about product ingredients | Mar 19, 2026, 12:46 PM | ||
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 84759843App login problem | Mar 14, 2026, 2:39 PM | ||
| 1/11 | The app is slow and buggy now. Lost trust in the brand. | 30109699Item authenticity concern | Feb 18, 2026, 7:57 AM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 46173348Cancel order request | Jan 16, 2026, 2:22 PM | ||
| 2/5 | Got brushed off when I asked about the damaged shipment. | 69272088Store experience feedback | Oct 12, 2025, 1:33 AM | ||
| 2/5 | Welcome email had broken links. | 68063367Allergic reaction concern | Aug 31, 2025, 7:53 PM | ||
| 2/5 | Loyalty points still missing after two separate chats about it. | 97077532Item authenticity concern | Aug 30, 2025, 7:30 PM | ||
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 50472623Pro discount enrollment | Jul 17, 2025, 5:37 PM | ||
| 7/11 | The Insider program is okay. Not as good as some competitors. | 68038184Lost package follow-up | Jul 3, 2025, 9:45 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 93521438Cancel subscription / Auto-replenish | May 25, 2025, 5:14 PM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 80463830Klarna / Afterpay split issue | May 24, 2025, 4:00 AM |